11:19 am, February 27, 2018
I just had an issue in Windows 10 where the launcher asked me "Where is the Game Client Executable?" and the steps I took to fix it were to follow the ideas given here:https://steamco [..]
11:19 am, February 10, 2018
I've been having problems now for a few months that I've never had before and I've been playing DDO on and off since 2006.
The issue is this: when I select my server and hit play, the game opens, bu [..]
11:19 pm, January 31, 2018
I havn't logged in to the game for a very long while, so I though it might be broken old file... Tried redownloading, didn't work.
Tried adminestrator, didn't work.
Tried the fix at https://help.sta [..]
11:19 am, November 14, 2017
So I haven’t played DDO in close to two years, and felt like returning recently. I downloaded the game, logged in, chose my server and was excited to play. The problem is, after the game sta [..]
12:19 am, October 22, 2017
I postd in GENERAL DISCUSSION under - "stuck on Launcher Box"....have tried restarting Launcher Box multiple times and it continues to hang on "overall check product - 44%"....I ju [..]
12:19 am, October 18, 2017
Just tried to open the DDO launcher and keep getting the message Internal Error, Please contact customer support.
All working yesterday when I was last on
Any ideas or anyone know the customer [..]
12:19 am, October 8, 2017
I been playing the game just fine on same computer for years.. then all of a sudden the game no longer works
When i click on my icon I get this errorhttps://imgur.com/a/cxRRi
I deleted the game and [..]
12:19 am, September 28, 2017
i opened the launcher and it did good, after 100% the login bar appeared and i tried to log. After this the game start to launch but become "not responding" forever. Also tried using the DDO [..]
12:19 am, September 22, 2017
Hello, as the title says I can't go past the Launcher screen. I've just acquired a new laptop, an HP Envy m6-aq105dx (hardware listed further down), downloaded and installed the game from the official [..]
12:19 pm, September 8, 2017
tryed to log into game today and i get as far as the select worlds screen click on world and crashes,
i get an error "error reading application id. Please either write to steam_appid.txt or use [..]
12:19 am, September 8, 2017
I have not played for quite a while. I decided to log in the game to check how it is after a couple months without logging. But now my client doesn't want to start. After the launcher processes are do [..]
12:19 pm, August 2, 2017
I recently reinstalled Dungeons and Dragons Online (had not played since circa 2015 or earlier), and am running into an error. After patching, the launcher loads correctly and I select the serve [..]
12:19 am, July 22, 2017
I'm getting this message fairly often - not sure if it was due to a game update or a Windows 10 update. There are actually 3 pop up messages. That's the first one. The game truncates after clicking [..]
12:19 pm, July 21, 2017
windows 10 pc fully updated allows me to select my server it closes the launcher and acts as tho the game is about to launch but nothing happens. I deleted the game and re installed it and same issue [..]
12:19 am, July 16, 2017
so last night July 14, 2017 I played DDO and then went to bed....I get up this morning, did some house chores & breakfast and start my Computer....everything is oky-doky and I click my DDO Ico [..]
12:19 pm, July 15, 2017
Since the last patch the launcher looks in the update server and then brings up the above error message box, when click OK it then goes back to server and repeats.
I use Win 10 and have i7-4820k CPU [..]
12:19 pm, July 15, 2017
Since U36 the launcher takes very long in the part Downloading "XX Loading Screen X" (ten screens per language). Any idea about how to minimize that? For instance, only downloading the scree [..]
12:19 am, June 17, 2017
The past few days, whenever I try to start DDO on my laptop I get a popup saying
TurbineLauncher.exe - System Error
The code execution cannot proceed because MSVCP100.dll was not found. Reinstalli [..]
12:19 am, May 13, 2017
a guildie of mine plays ddo via steam and she likes to play in english but some month back, as she was playing the game via the launcher she tried out another language. And although she says [..]
12:19 pm, April 20, 2017
Thank you for taking the time to read this. It's 3am and I have been spending the last 8 hours trying to get this resolved.
After the server reboot yesterday I can no longer log into the game, there h [..]
12:19 am, April 6, 2017
so the recent patch brought only client crashes so far for me when its on literations on 33% & ive changed absolutely nothing.
11:19 am, March 24, 2017
Like the title says. I havent played since before update 35 was released, and now find myself back in this loop of the launcher getting to between 65-95% finished on the final file before giving me a [..]
11:19 am, March 4, 2017
Well, at least according to my launcher, every single world has been down every time I've checked over the past 4 days. Each check more than 3 hours apart and only ONE of the checks actually had notic [..]
11:19 pm, February 3, 2017
After the latest Reaper update I played a few hours in game and then turned my PC off for the night and when I tried to log on the next day I tried to log into the game and the launcher failed on star [..]
11:19 pm, January 2, 2017
Yesterday my Windows 10 updated itself. After the update the game client no longer works. I can sign into the launcher and pick a server, but when I tell it to start the computer closes the launc [..]
11:19 pm, December 22, 2016
So after my friend updated his client yesterday, the game launcher starts, he hits log in to start.. selects his server and the game looks for the client. It grinds for a bit then pulls up a windows e [..]
11:19 am, December 22, 2016
So for the past few days, I've tried to start up DDO. It comes up with the launcher correctly and everything, but when I hit "connect" on the launcher, it closes the launcher (as usual) but [..]
11:19 am, December 22, 2016
I need help please. Yesterday, my game was all running fine, and today i did last update. Since then, the launcher starts and asks me where the game client executable is. A screen pops up to [..]
11:19 pm, December 13, 2016
Posting this for a friend of mine. Last night we got talking and the idea of teaming up in DDO came up and we figured why not! Its a fun game, better with friends. So I downloaded it, got it up and ru [..]
11:19 pm, November 28, 2016
my launcher is stuck on this msg, "downloading en loading screen 1"
idk what happens, i change nothing in my computer. I was on, then i had to drop, 1 hour and a half after that, more or le [..]
11:19 pm, November 22, 2016
Today my launcher stoped working for no aparent reason.
I tried to contact the support through the website but seems like it's not working.
My launcher is freezing in the &q [..]
11:19 pm, November 13, 2016
Here is my problem in a nutshell. I can launch DDO without a problem and it runs just fine with little to no lag (lucky me) and I can switch toons and still not have many problems. For years I was abl [..]
12:19 am, October 20, 2016
(Edit - "...DLL..." - wish you could edit thread titles. Anyway...)
Trying to load DDO on a new box, Windows 10. Launcher balks and says "Program can't start because MSVCP100.dll is mi [..]
12:19 am, September 22, 2016
I have had no issued until update 32 went live the launcher wont go full screen which makes it hard to log into different servers. I'm reinstalling the game right now and it did not fix this issue. an [..]
12:19 pm, September 13, 2016
Below is a list of some of the Known Issues that we are aware of, and below that are features that are Working as Intended but may cause confusion. Should you come across any of these issues, there is [..]
12:19 pm, August 31, 2016
I am trying to run ddo on win8. The launcher will start, but when it comes to logging in the clients does not start, without giving an error message.
I think it could be that it tries to run wi [..]
12:19 pm, August 30, 2016
So I had this problem last night, then it worked for a while today, and now it's doing it again. The game will load, I'll select a character, it'll go to the load screen, the loading bar will load all [..]
12:19 pm, August 24, 2016
Hi everyone, I am using a small laptop which definitely has enough space and the capacity to run ddo but for some reason, the launcher will give me an error message (the title). I have tried reinstall [..]
12:19 pm, August 13, 2016
I did a fresh install of Lammania (for Update 32, new Cannith Crafting). When I run it, I get:
Game Error  Can't open the data files. Check that they exist and that you have permissio [..]
12:19 pm, August 8, 2016
I have 2 other computers running the game that are working fine. I'm trying to get a third up and running. This one is an older machine, 3GB memory and an Athlon 4450e 2.3ghz processor and [..]
12:19 am, June 9, 2016
Okay so since whatever was done during today's downtime, I can't start up the game any longer. Every time I try, I go through the launcher, it does it quick checks and what every else it does, then gi [..]
12:19 am, May 29, 2016
Everything was fine yesterday morning.
I came home from work and loaded the game and the ingame store wont load at all.
I tryed various things and looked at the troubleshooting and none of it is worki [..]
12:19 pm, May 27, 2016
Trying to get DDO working on a Windows 8.1 laptop. Working fine for me right now on a different Win7 machine.
TurbineLauncher.exe (what the shortcut runs) works fine - put in my username and passwor [..]
12:19 am, May 14, 2016
Please excuse me, im a little bit frustrated right now and it is getting late for me, i will try to give as much informations as i can till i have to go to sleep because of late hours here in EU (need [..]
12:19 am, April 16, 2016
Hi, i have the turbine launcher on my pc its a good couple of years old, i just installed ddo on a windows 10 laptop it seemed to work ok but i couldnt find a link to the launcher could someone point [..]
12:19 am, April 3, 2016
I downloaded the launcher on the website first, I launched it through the shortcut on the desktop, and nothing happened except a loading icon next to my mouse. I figured there was an issue with the sh [..]
11:19 pm, March 25, 2016
Using the default DDO launcher I can sign in and choose a character. Just as that character loads into the world, a fraction of a second after the screen is drawn and the first ambient sound is heard, [..]
11:19 am, March 18, 2016
I'm trying to run DDO onto a new laptop. After installation, when I get to the "Check Product" screen, I get this error:
PatchClientDLL: CheckDatFiles Failed [Unable to decrypt a [..]
11:19 pm, March 10, 2016
Hi all. Not too sure where else to post this, but I've been searching the forums and the wiki in hopes that I wasn't the only one experiencing this... it seems to be an "only me" kind of thi [..]
11:19 pm, March 9, 2016
So i use to play awhile ago and decided to come back and play some more. but when installing it either through steam or the ddo launcher it would always crash after i selected a server. it would start [..]
11:19 pm, March 8, 2016
Recently I installed my Windows 7 again and the next I installed the game without any trouble, I was played the game for 3 days but today when I try to run the launcher the game give me the next error [..]
11:19 am, March 4, 2016
So after update 30, I can no longer get in the game. The launcher shows up as normal, but after I enter my login credentials and select my server the screen goes to full screen and remains all black a [..]
11:19 am, March 1, 2016
Why does the launcher freeze at points when downloading this file ? Tried to delete the dat file in the ddo filder to force it to download. Tried to manually download the dat file and place into the d [..]
11:19 am, February 15, 2016
I have been playing fine till I tried to get in today. My rig has a core i7, 16 gigs of ram, nvidia dedicated card, a 1TB HDD and runs Windows 10 (which has had no problems with ddo till today). I hav [..]
11:19 pm, February 4, 2016
3 weeks ago, Windows 10 updated the Insider fast track to flight 11102, introducing a bug in the graphics stack that prevented many DirectX games from running. Last week, flight 14251 said to resolve [..]
11:19 pm, January 26, 2016
I have a very annoying issue. The first character I log on with after launching the game takes a very long time to load. Splash screen takes a fair bit of time before the progress bar moves and then t [..]
11:19 am, January 17, 2016
Yesterday downloaded the D&D Online (mean TurbineLauncher)
when i click (2x mouse, try run) - nothing happens, the process appears briefly and disappears fast - 0 errors message.
11:19 pm, January 11, 2016
My client launcher is not connecting. It brings up the window, then nothing else. It just says "Retrieving content list from Akamai" and nothing happens. Is there a server issue?
I can con [..]
11:19 pm, December 18, 2015
My launcher is not working so I have uninstalled the game and tried to re-download it from the official page. But the webpage just saying "the page cannot be displayed", meaning there is no [..]
11:19 pm, November 30, 2015
I'm receiving this error at launcher start up < the program can't start because MSVCP100.dll is missing from your computer. try reinstalling the program to fix the issue. >
I am run [..]
11:19 pm, November 29, 2015
This is frustrating! I downloaded DDO, and ended up uninstalling it and reinstalling it because the launcher keeps crashing. I get a prompt asking if Turbine can make changes to my PC, I click yes and [..]
11:19 am, November 22, 2015
I upgraded to Windows 10. Everything seemed to go ok, and then I tried to start DDO. The Launcher seems to start just fine, but never actually connects, I just get the message, "Server connecti [..]
11:19 pm, November 12, 2015
Just an FYI, I upgraded to 10 and have been playing just fine, but about 3 days into 10 life, I started getting this MSCVP100.dll missing error message when starting DDO. I Googled how to fix and was [..]
11:19 am, November 10, 2015
Just made a cleric on Argonnessen today, returning after a lengthy break.. Went to Korthos as per usual, entering the first dungeon where you meet Cellimas the loading screen broke and refused to, wel [..]
11:19 pm, October 31, 2015
My voice chat has recently stopped working since the hotfix and was wondering if anyone elses has too and if so how did they fix it if they did. All my settings are fine and the same and my mic isn't [..]
11:19 pm, October 27, 2015
I've upgrade my computer and made it clean up, so i had to reinstall DDO. I followed the instruction and since then, nothing works. The launcher is there and after i click on the world i wa [..]
12:19 pm, October 8, 2015
I have been following various steps in the support FAQs and even submitted a ticket, but figured I would also try a post here. I am a returning player, using my account from 5 months ago [..]
12:19 pm, October 6, 2015
I've had major issues since yesterday and can't figure out what I'm missing. Any of my game launchers work just fine but once I press ''play''
none works. This includes DDO(of course) fallowed by any [..]
12:19 am, September 23, 2015
So I joined Turbine back on 2012 and play lord of the rings online, I did download DDO around the same time as well, but for some reason I could load lord of the rings but not DDO. don't know why jus [..]
12:19 am, September 8, 2015
Greetings and welcome to DDO-Wrapper! This project was born out of the fact that the original setup files provided by Turbine either do not work most of the time and/or are miles out of d [..]
12:19 am, September 7, 2015
after one of the last update i noticed that something went wrong on my bandwich usage...
wierd clue is that once i launch the turbinelauncher, once the game begin to bring me to the server, anothe [..]
12:19 pm, September 5, 2015
Been having problem with DDO of late with high latacey rates >1000ms. found and fixed the problem, TurbineLauncher.exe was stay open and using lot bandwidth to connect to 220.127.116.11 whois sh [..]
12:19 am, August 26, 2015
Hey guys... just got a new laptop fairly recently and I'm having trouble running DDO. Whenever I launch it from the launcher(I'm able to select server) nothing happens at all, no error message or anyt [..]
12:19 am, August 19, 2015
So I recently got a new laptop and was having issues during the install of the game. The first two times I did the normal install then play option and both times when it said the install had been comp [..]
12:19 pm, August 12, 2015
Last week I tried the Windows 10 upgrade which was a complete failure in every respect (DDO launcher would not even run let alone connect, and don't even get started on how horrid Edge is) so I rebuil [..]
12:19 am, August 9, 2015
I am now unable to play the game ever since I upgraded to windows 10. I have downloaded each of the download options and neither work. I either get, waiting in line and then nothing or the launcher [..]
12:19 am, August 9, 2015
Well, several, actually:
A) Not being terribly technical myself, I am not sure what is going on so well, even in English.
B) The computer is German, and so are all the messages (and it is not my fi [..]
12:19 am, July 22, 2015
I've downloaded the game twice so far, one progressive and one regular. On both occasions I've gotten the same error. It says connecting to patch s.... Once this fails the launcher says that an update [..]
12:19 am, July 21, 2015
Had to do a clean boot on the wife's laptop. She is running Windows 8.1. Prior to the clean boot, DDO ran great, now....not so much. Got everything installed, the game boots up, but when you select [..]
12:19 pm, July 19, 2015
The forums here went sideways on me today and was told I needed to update my browser.
Went to update browser, was told I needed to upgrade to Windows 8.1 to do so. Fine, I was tired of it reminded 2 [..]
12:19 pm, July 15, 2015
Hi, like the title says, I sometimes observe an extreme amount of lost packets, like 40%, paired with 3000-4000 ms lag.
I play on a laptop: win 8.1 64bit, 8GB ram, i7 4210U, nvidia 840M. This noteboo [..]
12:19 am, June 20, 2015
I'm having a slight dilemma since the latest patch. I recently came back to the game after a short hiatus, and have been enjoying my time back for the last two weeks. However, since [..]
12:19 pm, May 31, 2015
I have solved this by myself, but I'm posting this in case someone, like me, gets to bang their head repeatedly due to this issue through trying to install the game as there seems to be nowhere else t [..]
12:19 pm, May 29, 2015
I just upgraded my Windows 8.1 computer to Windows 10 Preview and was wanting to install DDO on it. I had played it on this computer when it was Windows 8 but it was the Happy Cloud version. I saw whe [..]
12:19 am, May 25, 2015
As of about 24 hours ago I was booted out of DDO and was unable to reconnect to the game or even access the DDO (or even LOTRO) forums. When I tried to play the game the launcher got stuck on 'Instal [..]
11:19 am, March 25, 2015
Win 7 64 bit, newly downloaded client (not the play-as-you-download kind; the wait-and-wait-and-wait-then-play kind).
This worked last Thursday; then I upgraded to 8GB and an SSD. I've tried reinsta [..]
11:19 pm, March 4, 2015
I need help. I run Windows 7 64 bit. I have a great cable connection and my PC is hard wired directly to my router which is a new Linksys. Here is my problem...
I start the DDO launcher. Enter my [..]
11:19 pm, February 28, 2015
My father was trying to play the game for the first time in a long while.
He downloaded and installed everything. Once it was finished he opened the launcher, entered his username and password, chose [..]
11:19 pm, February 25, 2015
After today's hotfix, I can't get back into DDO.
1st start it went through the routine of installing the patches. The launcher then auto restarted and immediately got stuck at Installing Pre-Reqs. E [..]
11:19 am, February 24, 2015
Currently traveling for work, have the hotels highspeed/enhanced internet. both DDO and LOTRO Launchers hang up at Checking Dat Files 77% complete. Anyone have any thoughts?
Already tried recopying [..]
11:19 pm, February 22, 2015
I'm having the following error after I choose the world to connect: "Error reading application id. Please either write to steam_appid.txt or use the launcher!"
After that, the game doesn't [..]
11:19 pm, February 16, 2015
Hello, recently I upgraded my my pc from win7 32bit to win7 64bit. I then fresh install DDO. I can play the game fine and no problem with login and stuff. One thing that annoys me, its not quiet a pro [..]
11:19 pm, February 16, 2015
My Laptop decided to force me to reset back to factory settings yesterday and having redownloaded/reinstalled DDO I'm having serious trouble logging in.
1) What the heck is VCREDI~3.EXE?
A Check box [..]
11:19 pm, February 14, 2015
Bought a shiny new PC yesterday to replace my 3 yearold laptop.
Lenovo running windows 8.1
i7 2.20 ghz
tried installing the game via cloud.....took FOREVER...forget it, uninstalled and wen [..]
11:19 am, February 12, 2015
Hi folx ....
after a several time i installed ddo again and started the launcher, logged in, choosed my old server, clicked play and...
...the launcher closed itself and nothing else happened. was j [..]
11:19 am, February 8, 2015
After the latest update, I started to see the launcher working slower than normal. It's weird because it didn't do it right at first but almost a week later the game would freeze mid game. I started t [..]
11:19 pm, January 31, 2015
yesterday i updeated the game and it work, today with no change at my system (except for a reboot) the launcher show me an error message when i put the password
"Error logging in. Connection Cl [..]
11:19 pm, January 13, 2015
After some 3 years away from DDO, I have managed to get into a situation of affording full broadband.
So with friends already on DDO waiting for me to get back on, I try the installation process.
11:19 pm, December 12, 2014
as the title says, the ddo launcher gets stuck at the exact same spot while downloading nsextensionmanager from akamai. Nothing in the turbine knowledge base answers this problem so I'm trying here fo [..]
11:19 pm, December 12, 2014
Since 9am Central time, I have not been able to get into DDO. I have even completely deleted/uninstalled the program, restarted, completed a full re-installation of the program, and still cannot log [..]