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Recent Paypal Issue Resolution

11:19 pm, March 24, 2017 We have been working to correct a code issue that has been causing problems for players who made purchases with PayPal, and work to correct the issue has now been completed. Players can now use PayPal [..] View

New Player - Issue with DDO Store + Amazon Payments

11:19 pm, January 22, 2017 Hello, Not getting any response other than the auto-reply from Turbine Customer Service. 2 tickets, 7 days from the first one now. I have an Amazon account. Checked that I can login via Amazon Paym [..] View

how to get Menace of the Underdark with paysafecard

12:19 am, October 22, 2016 hi guys, i´m a new player at the game (just a month) and i like it a lot so i decided to buy some packs. I asked people and told me to buy giants holds and vale of twilight. So i did. Later [..] View

6/14/2016 In-Game Store Subscriptions

12:19 am, June 15, 2016 PayPal -Existing Subscriptions only: may take 24-72 hours for player's tokens to be updated with PayPal and they MIGHT experience some issues. This does not affect players signing up for a subscriptio [..] View

New Store Launches Today

12:19 am, October 23, 2015 In addition to today's game patch, today’s down time will allow us to open the new DDO Store. You can find out more about the store design and features by clicking here. To celebrate the new [..] View

Having trouble upgrading to vip

12:19 am, September 12, 2015 I go to the website https://myaccount.turbine.com/home.php to buy VIP however when I login there is no options to buy VIP there is only a place to update your payment method, however when I try to upd [..] View

ssl error

12:19 am, April 28, 2015 Getting "ssl error" when i try to open in game help menu or change payment options in ddo store. Also http://myaccount.turbine.com/ leads me to a "page cant be displayed". So i [..] View

Store Payment Brazil

11:19 pm, March 16, 2015 I live in Brazil and I can not buy points turbine. The two payment methods available that can use are via Bradesco Bank and Paper bill bank. Bradesco Bank has no more contract for payment via bank t [..] View

Coming Changes to PayByCash payment methods

12:19 am, July 23, 2014 In the coming weeks PayByCash will be retired for DDO. Game Time will no longer be purchasable from their site starting 7/31/2014. Codes for Game Time acquired through this site will no longer be rede [..] View

Coming Changes to UltimatePoints and Ultimate Game Cards

8:21 am, July 1, 2014 In the coming months UltimatePoints (UPoints) and Ultimate Game Cards (UGCs) will soon be retired. Ultimate Game Cards will no longer be redeemable after September 30th, 2014 while UPoints will no lon [..] View

Forums

Store Payment Brazil

Mar 16, 2015, 11:28 pm I live in Brazil and I can not buy points turbine.<br> The two payment methods available that can use are via Bradesco Bank and Paper bill bank.<br> Bradesco Bank has no more contract for payment vi[..] View

Coming Changes to PayByCash payment methods

Feb 15, 2015, 6:21 pm In the coming weeks PayByCash will be retired for DDO. Game Time will no longer be purchasable from their site starting 7/31/2014. Codes for Game Time acquired through this site will no longer be rede[..] View

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