12:19 am, April 5, 2018
One of my favorite things is taking screenshots, especially dynamic scenes. Well, I had been struggling to hide the UI fast enough to get my pictures.
So, I decided to key map my hide UI and my take [..]
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11:19 pm, January 19, 2018
So I wanted to come back and check things out again, but I am very confused how to get started:
1) I have a lvl 20 dwarf cleric, a level 16 WF Wiz 14, Rog 2, and a low level drow twf paladin
App [..]
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11:19 pm, November 19, 2017
Hello, I've submitted a ticket a couple of days ago, but there was no reply so I'd like to try here.
I have returned to the game after over a year of absence and DDO store is not working at all. Or r [..]
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11:19 am, November 11, 2017
Hi SSG / others,
Since about 3 weeks ago I've been having weird issues with my UI. Specifically:
- When I load in I can run around just fine and see other characters move but chat doesn't load, and [..]
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12:19 pm, October 21, 2017
According to the Shadowfell CE we are issued a claim ticket, which says:
"The first character on your account using this receives a Greater Epic Tome of Learning. Each character on your account [..]
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12:19 am, October 8, 2017
I been playing the game just fine on same computer for years.. then all of a sudden the game no longer works
When i click on my icon I get this errorhttps://imgur.com/a/cxRRi
I deleted the game and [..]
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12:19 am, August 31, 2017
One of the things that has been a long-term project of mine is to update the Community Guidelines to better reflect the needs of Standing Stone Games, to more accurately describe the rules as we apply [..]
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12:19 am, April 25, 2017
After getting Win10 creators update my game is nearly unplayable. I now am having a problem where it is stitching and makes me double click to activate some things. The problem starts out minor, the [..]
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12:19 pm, April 16, 2017
about once a week, one of my toons (can be any one of them) simply will not load. I can load any of my toons except the one that gets 'stuck'. Said toon stays stuck on the loading screen for several [..]
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11:19 pm, March 24, 2017
We have been working to correct a code issue that has been causing problems for players who made purchases with PayPal, and work to correct the issue has now been completed. Players can now use PayPal [..]
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11:19 am, March 4, 2017
Well, at least according to my launcher, every single world has been down every time I've checked over the past 4 days. Each check more than 3 hours apart and only ONE of the checks actually had notic [..]
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11:19 pm, January 30, 2017
I have received this message since the last patch or approx. 24th. I have reloaded the game multiple times, reboot router, dns flushed, etc...
any suggestions. I have opened a ticket without response [..]
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11:19 pm, January 23, 2017
So it's come to this. The so-called "ticket system" is a complete joke. Be warned that Turbine completely abandoned this game back when they discontinued phone support and so far it doesn' [..]
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11:19 pm, January 22, 2017
Hello,
Not getting any response other than the auto-reply from Turbine Customer Service. 2 tickets, 7 days from the first one now.
I have an Amazon account. Checked that I can login via Amazon Paym [..]
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11:19 pm, December 1, 2016
When I try to log into one of my toons, I keep getting the "character is already in the world" error messages. I have had a ticket open in game for over 2 hours. Is this something they can [..]
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11:19 pm, November 17, 2016
Hey all I submitted a ticket, but wanna see if there is a "Quick fix" for me. On my server I have 9 toons total, and I can log into all of them except for my off-main. When I try logging in [..]
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12:19 am, October 22, 2016
hi guys, i´m a new player at the game (just a month) and i like it a lot so i decided to buy some packs. I asked people and told me to buy giants holds and vale of twilight. So i did. Later [..]
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12:19 am, September 20, 2016
So this happened during the weekend when I tried to ETR..
1) Trigger ETR
2) Logout and click ETR in character menu
3) Stuck on screen for ~10-20 minutes, **** process
4) Cannot log in anymore, receivi [..]
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12:19 am, July 26, 2016
I have recently returned to game after a few month hiatus and went to turn on vip only to find that there is no longer a way to do so. The guide to do so takes me to a page that has no option of any [..]
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12:19 am, July 4, 2016
So...starting a few days ago, I have started crashing in between instances or while entering a quest. Computer is clean and tight, Internet connection is solid. Thought it may have been a potential is [..]
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12:19 am, May 14, 2016
Please excuse me, im a little bit frustrated right now and it is getting late for me, i will try to give as much informations as i can till i have to go to sleep because of late hours here in EU (need [..]
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11:19 pm, March 25, 2016
I made a new character the other day using the level 7 veteran and head into the harbor after getting all my new gear, grab the green ingredients bag and run down to baudry to grab the red, game crash [..]
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11:19 pm, March 8, 2016
After today's maintenance to relocate DDO to the new data center, the game will be using more ports with which to connect and communicate.
If you previously setup port forwarding (or port triggering) [..]
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11:19 pm, March 5, 2016
I'm getting failures to reinstall the client repeatedly. It stops at 33 percent and says server connection timed out. I tried the no proxy thing, uninstalled/reinstalled, etc.
Put in a ticket, no res [..]
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11:19 pm, February 2, 2016
Hi everyone,
Maybe has a solution for this, but each time I login, choose a server/world, and actually the world should start to load, my system (Windows 7 now Win 10) just freezes and nothing can be [..]
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11:19 am, January 7, 2016
Hey folks, maybe you all can help. I have a character in the game and have spent 6 action points on enhancements. I had 2 more but when I spoke to my proper trainer, he says I have no points. I eve [..]
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11:19 am, January 4, 2016
Hello,
I have a fairly old account, and haven't played in a long time. I think since just about before the underdark was about to release.
I came back this evening and bought the 3 packs on steam (sta [..]
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11:19 pm, December 18, 2015
Right after the new release, I purchased 5 exp elixir pots. Then after the "fix" the elixir pots and my points were gone. I submitted a ticket, but its been over 4 hours, and not a peep ou [..]
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11:19 pm, November 29, 2015
This is frustrating! I downloaded DDO, and ended up uninstalling it and reinstalling it because the launcher keeps crashing. I get a prompt asking if Turbine can make changes to my PC, I click yes and [..]
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11:19 am, October 27, 2015
I will activate it again when I can play again. I submitted a ticket Friday, and as of yet have gotten no response.https://www.ddo.com/forums/showthrea...-game-starting
The above thread has most of [..]
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12:19 am, October 25, 2015
So I lr'd my bladeforged pally, now when I do my enhancement points in Sacred def. , instead of the ones that I invested in, I get +10 to prr and 50% threat generation when I hover over the icon after [..]
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12:19 pm, October 8, 2015
Evening all,
I have been following various steps in the support FAQs and even submitted a ticket, but figured I would also try a post here. I am a returning player, using my account from 5 months ago [..]
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12:19 pm, October 5, 2015
Frankly this is ridiculous. I've tried multiple times to submit a trouble ticket to support.turbine.com and I never receive a confirmation email, or any response to my issue. (This thread: https://www [..]
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12:19 am, September 28, 2015
Last night, on Khyber, my character, Stormraiser froze up on the airship while being afk for a bit. Today, when I try to login, I receive the following message "Your character is still being save [..]
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12:19 am, September 23, 2015
So I joined Turbine back on 2012 and play lord of the rings online, I did download DDO around the same time as well, but for some reason I could load lord of the rings but not DDO. don't know why jus [..]
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12:19 am, June 20, 2015
Greetings all,
I'm having a slight dilemma since the latest patch. I recently came back to the game after a short hiatus, and have been enjoying my time back for the last two weeks. However, since [..]
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12:19 pm, June 16, 2015
I used a +20 heart of wood to LR from a sorc into a monk. Went to character creation, can be ANYTHIng except monk or Pally???
My only thought is maybe it is an alignment thing cause I am currently Tr [..]
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12:19 pm, June 10, 2015
A couple of my friends tried to create accounts for DDO last night. Clicking on the "Play Free Now" link (https://trial.turbine.com/ab/ddo/) at the top of this web page has been giving the f [..]
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12:19 pm, May 20, 2015
sorry for posting this here but I couldn't find a thread to post bugs and everytime I submit a ticket they reply with wanting me to download something. anyhow, me and everybody I have talked to have h [..]
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12:19 pm, May 9, 2015
Beware, wall of text incoming. It is a confusing and complex subject and I don't think being more terse will help me communicate my questions accurately.
I recently hit L20 and got to pick an Epic D [..]
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12:19 am, May 5, 2015
Hi, I just finished up the Weloon Prison quest series (all 5 quests on "hard") but when I went to claim my final reward all of the item options are the "Normal" variations. Shouldn [..]
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12:19 am, May 3, 2015
I am running windows 8.1 on an NVIDIA GEFORCE 860M. Since update 25 i have been unable to adjust contrast, brightness or gamma in full screen. I can move the slider but it has no effect. The pictur [..]
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11:19 am, March 25, 2015
Win 7 64 bit, newly downloaded client (not the play-as-you-download kind; the wait-and-wait-and-wait-then-play kind).
This worked last Thursday; then I upgraded to 8GB and an SSD. I've tried reinsta [..]
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11:19 pm, March 4, 2015
I need help. I run Windows 7 64 bit. I have a great cable connection and my PC is hard wired directly to my router which is a new Linksys. Here is my problem...
I start the DDO launcher. Enter my [..]
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11:19 am, February 28, 2015
I can not log in on live or preview client keep getting this error about ssl context. every ticket i submit i get this message to contact account management. I am running on a hp pavilion a630n with [..]
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11:19 pm, February 27, 2015
Greetings! We are reducing the price on the Mimic Bait - the original price point for the item was based around behavior that the mimic's aren't actually doing. Therefor we will be adjusting the price [..]
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11:19 pm, December 16, 2014
Hi, first time post and new player here. I play with a group of friends that all signed up about a month ago. My general concern is in the title, any suggestions? Here is a breakdown of how things pla [..]
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11:19 am, November 25, 2014
Hi everyone,
My game crashes every time in the last room of Misery's Peak. It seems to coincide with the boss monster spawn, but happens so fast I am unsure. The message inside VS 2013 is an unhand [..]
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12:19 pm, October 15, 2014
I just purchased a new computer, mainly for this game as I have been a long time player. I downloaded ddo and logged into my acct for a while. I then installed a new anti-virus and could not log on af [..]
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12:19 pm, October 1, 2014
I got a new computer, installed DDO on it, and whoops! The game can't seem to find the English language pack on my computer? That's what the tech support blurb seems to say about it anyway. I double a [..]
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12:19 pm, September 27, 2014
Hi,
Does anyone know how long support takes to reply to a ticket please? I've sent them a message to so I can add DDO to my Turbine account but I've not yet has a reply. Is it possible that someone f [..]
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12:19 am, September 17, 2014
i have not played in about 2 in a half months and i had no problem with the game, the last three days now i have been dealing with "Connection to the sever has been lost" and game disconnect [..]
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12:19 pm, September 3, 2014
Pretty much as the title states.
I'm trying to contact an GM as advised by customer service to deal with a character issue.
I'm a premium player and have submitted help tickets with good results i [..]
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12:19 am, July 29, 2014
Hello all, if any of you have encountered the issue in the subject "Failed to launch client: Error logging in! Connection closed" error or simply a grayed out "Login" button that n [..]
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12:19 am, July 15, 2014
I just submitted a ticket with this as the description of the problem:
Quote:
I just started a new character on a new world, named "______ _____", and was hoping to be able [..]
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12:19 pm, July 7, 2014
The shadowfell epic exp tome ticket is bound to to the first characterof each server, but opening it says that the tome is also bound to the character.
Why is it this way? Why can't I put the tome in [..]
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8:21 am, July 1, 2014
I am unable to log into my character. He is currently level 8. I was interacting with the House K bank and putting beholder optic nerves from reincarnation cache into inventory and I got a 'Bank Fai [..]
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