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SOLUTION: Game freezes whole computer at Black Screen

11:19 am, February 27, 2018 Hey! I just had an issue in Windows 10 where the launcher asked me "Where is the Game Client Executable?" and the steps I took to fix it were to follow the ideas given here:https://steamco [..] View

Connection with server Lost!

12:19 pm, April 20, 2017 Thank you for taking the time to read this. It's 3am and I have been spending the last 8 hours trying to get this resolved. After the server reboot yesterday I can no longer log into the game, there h [..] View

can't log - Error 0x80004005

11:19 pm, January 24, 2017 I get this error on my main account and can't log, but can log on another account on the same PC. Used a diferent PC, same thing. I already reinstalled ddo, turned off the firewall, antivirus and ev [..] View

Ingame store Black screen "loading..." Forever

12:19 am, May 29, 2016 Everything was fine yesterday morning. I came home from work and loaded the game and the ingame store wont load at all. I tryed various things and looked at the troubleshooting and none of it is worki [..] View

Connection to server lost?

12:19 pm, May 12, 2016 Right now I am unable to play at all. I don't understand why - it was working fine 2 days ago (I had no time to play yesterday.) I have checked the tech support pages and have done all the recommendat [..] View

New Install: PatchClientDLL: CheckDatFiles Failed

11:19 am, March 18, 2016 I'm trying to run DDO onto a new laptop. After installation, when I get to the "Check Product" screen, I get this error: Code: PatchClientDLL: CheckDatFiles Failed [Unable to decrypt a [..] View

Client will not load

11:19 am, February 15, 2016 I have been playing fine till I tried to get in today. My rig has a core i7, 16 gigs of ram, nvidia dedicated card, a 1TB HDD and runs Windows 10 (which has had no problems with ddo till today). I hav [..] View

lag after virus cleaning

11:19 pm, January 27, 2016 This may be a coincidence, but was having odd crashes this morning on my computer so ran ccleaner and Malwarebytes and they fixed a bunch of small things. However, on logging on to DDO, I get pretty m [..] View

Anyone else get stuck at 77% ?

11:19 pm, December 30, 2015 I've been trying to log into ddo for a couple of hours now, I can't even get to the log in screen. Once i boot the program it goes to check if the files are there and what not but gets stuck at 77% ch [..] View

I have cancelled my sub.

11:19 am, October 27, 2015 I will activate it again when I can play again. I submitted a ticket Friday, and as of yet have gotten no response.https://www.ddo.com/forums/showthrea...-game-starting The above thread has most of [..] View

All Worlds 'Closed'

12:19 pm, October 8, 2015 Evening all, I have been following various steps in the support FAQs and even submitted a ticket, but figured I would also try a post here. I am a returning player, using my account from 5 months ago [..] View

Looking for help - out of ideas

12:19 am, October 3, 2015 Hey guys, I've been experiencing so much lag and I've already tried so many things to fix this issue that I'm already getting despaired about all this nonsense. Wish someone have any clue about someth [..] View

DDO Visual Error/No Clip Mode

12:19 pm, September 14, 2015 Everyone that has been in a group with me lately has probably heard me complaining about an extremely annoying visual glitch that has been plaguing me for the last six months, it used to occur maybe o [..] View

AVG detects idp.alexa.42

12:19 am, September 13, 2015 Hello, I have no idea about this... When I logged out today I got antivirus warning (AVG) about malicious object in C:\Program Files\Turbine\...dndclient.exehttp://www.avgthreatlabs.com/es-es/v...I [..] View

Searching for logon server (Cannith problems)

12:19 am, July 22, 2015 I cant connect to Cannith server where my main chars are, although i can easily connect to other servers. When trying Cannith - i get the 20 tries of msg - "Searching for logon server" then [..] View

PLEASE HELP! - Can't log in, and have tried everything... :-(

12:19 am, June 20, 2015 Greetings all, I'm having a slight dilemma since the latest patch. I recently came back to the game after a short hiatus, and have been enjoying my time back for the last two weeks. However, since [..] View

Update - Unknown Error: 0xffffffff80043012

12:19 am, May 7, 2015 ca 34% downloading the new files of the patch / update... I get this error. Deinstalling / Reinstalling does not change anything. Firewall / Antivirus on-off does not change anything. Starting the [..] View

All Servers Closed

12:19 am, April 5, 2015 Hi all. So I'm on my new laptop and trying to connect the client to a server to play. Any server would be fine. But although the client is having no trouble connecting or updating, etc, I am always to [..] View

Vista & Wndows 7 Errors... (feels like I am losing the will to live..)

11:19 pm, January 13, 2015 After some 3 years away from DDO, I have managed to get into a situation of affording full broadband. So with friends already on DDO waiting for me to get back on, I try the installation process. Fi [..] View

Cannot Log into DDO/Ghallanda 12/12/2014

11:19 pm, December 12, 2014 Since 9am Central time, I have not been able to get into DDO. I have even completely deleted/uninstalled the program, restarted, completed a full re-installation of the program, and still cannot log [..] View

Happy Cloud?!?

11:19 am, December 10, 2014 So I was re-downloading DDO and clicked on the install before play for PC and it it gave me the DDOProgressive.exe file and installed "Happy Cloud" automatically trying to download the DDO f [..] View

cannot load onto patch server

12:19 pm, October 15, 2014 I just purchased a new computer, mainly for this game as I have been a long time player. I downloaded ddo and logged into my acct for a while. I then installed a new anti-virus and could not log on af [..] View

Launcher stuck at Retrieving Content List from Akamai

12:19 am, September 29, 2014 Logged on yesterday no problem. Running Win 7 64 bit. Nothing has changed on my system overnight. Now the launcher is stuck "Retrieving content list from Akamai" My wife's computer on same w [..] View

Game not running

8:21 am, July 1, 2014 Hi, I've just reinstalled the game and downloaded all the update but when I run the launcher, after having logged in and chosed on which server to play, the game abort and nothig happen. I've window [..] View

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