12:19 am, October 26, 2017
This morning I've been trying to launch DDO and I've been getting this message: "Internal Error, please contact customer support."
No Error code or anything.
Can the psychics at DDO custom [..]
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12:19 am, October 18, 2017
Hi
Just tried to open the DDO launcher and keep getting the message Internal Error, Please contact customer support.
All working yesterday when I was last on
Any ideas or anyone know the customer [..]
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12:19 am, October 8, 2017
I been playing the game just fine on same computer for years.. then all of a sudden the game no longer works
When i click on my icon I get this errorhttps://imgur.com/a/cxRRi
I deleted the game and [..]
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12:19 pm, July 10, 2017
specifically, no items in my adventure packs section, everything else in the store shows up fine. I've tried different browsers it doesn't work. Did some research, it seems to be an account thing? I c [..]
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11:19 pm, February 3, 2017
After the latest Reaper update I played a few hours in game and then turned my PC off for the night and when I tried to log on the next day I tried to log into the game and the launcher failed on star [..]
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11:19 pm, January 23, 2017
So it's come to this. The so-called "ticket system" is a complete joke. Be warned that Turbine completely abandoned this game back when they discontinued phone support and so far it doesn' [..]
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11:19 pm, January 22, 2017
Hello,
Not getting any response other than the auto-reply from Turbine Customer Service. 2 tickets, 7 days from the first one now.
I have an Amazon account. Checked that I can login via Amazon Paym [..]
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11:19 am, January 22, 2017
I tried to do a reincarnation and at level 5 it asks for a me to select a feat and class feat. problem is there are no class feats listed. I check turbine support and found that i need to be a paying [..]
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11:19 pm, December 19, 2016
What’s happening:
The Lord of the Rings Online and Dungeons & Dragons Online have been acquired by Standing Stone Games, a newly-formed independent game studio made up of the same gr [..]
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12:19 am, May 20, 2016
We want to announce that at 12:00pm EDT 5/20/2016, we’ll be temporarily interrupting our DLC/Offer sales on Steam, store.turbine.com, and Amazon. We plan to turn these back on June 1st, 2016 [..]
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12:19 am, April 5, 2016
Hey everyone,
At some point or another we’ve all had to contact a customer service team. It may have been just a simple question, a major issue, or anything in between but something made u [..]
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11:19 am, February 9, 2016
I have a new 32d character that I made a month ago as a rogue, got to lvl 2 then multi-class to sorcerer lvl 2, then put another lvl of rogue on. I wish to further develop the sorcerer, however the [..]
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12:19 am, August 9, 2015
I am now unable to play the game ever since I upgraded to windows 10. I have downloaded each of the download options and neither work. I either get, waiting in line and then nothing or the launcher [..]
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12:19 am, August 4, 2015
Hi all!
I'm a returning customer after a year hiatus, previously using windows but now forced on linux mint.
I followed the instructions here https://appdb.winehq.org/objectManag...sion&iId= [..]
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12:19 pm, July 19, 2015
The forums here went sideways on me today and was told I needed to update my browser.
Went to update browser, was told I needed to upgrade to Windows 8.1 to do so. Fine, I was tired of it reminded 2 [..]
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11:19 pm, February 27, 2015
Greetings! We are reducing the price on the Mimic Bait - the original price point for the item was based around behavior that the mimic's aren't actually doing. Therefor we will be adjusting the price [..]
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12:19 pm, October 15, 2014
I just purchased a new computer, mainly for this game as I have been a long time player. I downloaded ddo and logged into my acct for a while. I then installed a new anti-virus and could not log on af [..]
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12:19 pm, September 18, 2014
It's been a while since I had this issue, but the old stuck on "Installing pre-reqs" has turned up again for me.
The launcher just sits there installing it's pre-reqs and.... nothing happens [..]
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12:19 pm, September 3, 2014
Pretty much as the title states.
I'm trying to contact an GM as advised by customer service to deal with a character issue.
I'm a premium player and have submitted help tickets with good results i [..]
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12:19 am, July 15, 2014
I just submitted a ticket with this as the description of the problem:
Quote:
I just started a new character on a new world, named "______ _____", and was hoping to be able [..]
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