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Need help. Unable to get to the game.

11:19 am, February 1, 2018 I am running windows 10. And yesterday I did a clean wipe on pc. After reinstalling DDO (twice) I haven't been able to get into the game. I can log in but once I select the server the DDO client close [..] View

DDO dependancies

11:19 pm, December 31, 2017 I have seen lots of issues about the game not working after reinstalling or patching. I have had the issue myself at times. And one thing I have had to do just about every time is reinstall the game [..] View

Ramdom Crashing Windows 10

11:19 pm, December 19, 2017 Hello all, I hope you can help me with this. I reinstalled windows 10 and come back to ddo recently, but I can t really play because I have ramdom crashes. Sometimes I can play a couple of hours with [..] View

Windows 10 with directx 12 installed, can't change any vid settings or game crashes

11:19 pm, November 18, 2017 with an error about not finding directx 9. I'm running a Geoforce GTX 960m vid card on a Dell Inspiron with core i7. Any ideas? I've tried updating the video driver but it's current. Game will run, bu [..] View

QtGui4.dll is either not designed to run on Windows or it contains an error.

12:19 pm, October 18, 2017 Hi! This is the second time this month I have received an error post-patching the DDO client. I don't recall the first one, but it occurred after the Hotfix requiring me to reinstall DDO. Now, after t [..] View

Game crash after server select

12:19 am, September 29, 2017 I know I have seen a bunch of threads on this already and have probably read through most pertaining to the last two years, tried just about everything so far, but the game still crashes after I selec [..] View

DDO Store Locks up Computer

12:19 am, August 14, 2017 Not sure what the devs did in the last update, but since then every time I click on "yes" to open the DDO store in an external browser it locks up my computer and I am forced to reboot my co [..] View

DirectX3d failed to Initialize

12:19 am, July 22, 2017 I'm getting this message fairly often - not sure if it was due to a game update or a Windows 10 update. There are actually 3 pop up messages. That's the first one. The game truncates after clicking [..] View

Launcher error

12:19 am, June 17, 2017 The past few days, whenever I try to start DDO on my laptop I get a popup saying TurbineLauncher.exe - System Error The code execution cannot proceed because MSVCP100.dll was not found. Reinstalli [..] View

DDO installer doesn't allow selection of install folder

11:19 am, February 14, 2017 Greetings, Just rebuilt my machine, and in the process, I've switched from Win7 to WinX, which necessitated a reinstall of DDO. The game is physically located on a different drive than the boot drive, [..] View

Game won't start after Windows Update

11:19 pm, January 2, 2017 Hi, Yesterday my Windows 10 updated itself. After the update the game client no longer works. I can sign into the launcher and pick a server, but when I tell it to start the computer closes the launc [..] View

Launcher freeze on "Instaling pre-req"

11:19 pm, November 22, 2016 Hello, guys. Today my launcher stoped working for no aparent reason. I tried to contact the support through the website but seems like it's not working. Anyway... My launcher is freezing in the &q [..] View

Game won't load after server select, keeps installing C++ Visual every time I start.

12:19 pm, October 12, 2016 Hello. I just reinstalled DDO after about a year break and having major issues starting the game. First, the client keeps wanting to reinstall C++ Visual Redistributable 2005 no matter how many time [..] View

the launcher wont maxamize after update 32

12:19 am, September 22, 2016 I have had no issued until update 32 went live the launcher wont go full screen which makes it hard to log into different servers. I'm reinstalling the game right now and it did not fix this issue. an [..] View

Off-Problems not connected to DDO

12:19 pm, September 10, 2016 Hello everyone, i hope to find some help about solving my PC Problem not linked to DDO that keeps me busy and depressed for a few days. I´m running on WIN7 Ultimate 64, 6 Core Athlon2 1100T [..] View

DDO Launcher Windows 7 - Eroor the request could not be sent

12:19 pm, August 24, 2016 Hi everyone, I am using a small laptop which definitely has enough space and the capacity to run ddo but for some reason, the launcher will give me an error message (the title). I have tried reinstall [..] View

Chat Aliases for DDO veterans

12:19 pm, July 14, 2016 I built a list of 40 chat aliases that give useful information through commands in chat like:Raid completionsXP cap and Quests by levelShadow Crypt instance pathsThe Pit wheelsDISCLAIMER: this is inte [..] View

Display not working right since Windows 10 upgrade

12:19 am, May 20, 2016 I upgraded to Windows 10 a few months ago and now when I login I see double (shadowing) and the colors are all reddish and yellowish. It's no fun to play like this. The splash screen looks fine - it [..] View

Game error 201 - Reinstalling DDO

12:19 pm, April 20, 2016 I have a PC desktop that is about 3 years old running Windows 8. When I first got the system, I loaded DDO on it and it worked great. Then I used the uninstall feature to remove the game (spousal ag [..] View

New Install: PatchClientDLL: CheckDatFiles Failed

11:19 am, March 18, 2016 I'm trying to run DDO onto a new laptop. After installation, when I get to the "Check Product" screen, I get this error: Code: PatchClientDLL: CheckDatFiles Failed [Unable to decrypt a [..] View

Game/Clent freezes and crashes, and/or crashes in general....

11:19 am, March 18, 2016 ^^ When logging in under char previously made (from char select screen of course), it goes as far as 'loading screen, showing that char on screen', yet just a 'frozen screen' from there, until client [..] View

Stuck on Installing Pre-Reqs

11:19 pm, March 10, 2016 Hi all. Not too sure where else to post this, but I've been searching the forums and the wiki in hopes that I wasn't the only one experiencing this... it seems to be an "only me" kind of thi [..] View

Crashing after server selection

11:19 pm, March 9, 2016 So i use to play awhile ago and decided to come back and play some more. but when installing it either through steam or the ddo launcher it would always crash after i selected a server. it would start [..] View

Problem staying connected in the evenings.

11:19 am, February 22, 2016 For about a week I have been logging on at the same time, in the evening, then roughly 20 minutes later I lose connection and can't log back in. I can't get access to the forums, during this time, ei [..] View

Laptop: Installing Pre-Reqs... only not so much...

11:19 am, February 20, 2016 Have an older laptop I wanted to load the game on, less to play but just so I can use it to "check in" (dice rolls, AH and mail, guild stuff, etc.) When the loader gets to "Installing P [..] View

New install on Windows 10, An update error occurred, the request could not be sent

11:19 am, February 7, 2016 New computer with Win 10, downloaded and ran the installer, after the full many-gigs downloaded, it started installing, and after about 15 minutes it is stuck retrying now with the above error message [..] View

Crashing DDO client after login and server/world selection

11:19 pm, February 2, 2016 Hi everyone, Maybe has a solution for this, but each time I login, choose a server/world, and actually the world should start to load, my system (Windows 7 now Win 10) just freezes and nothing can be [..] View

Crashes and more...

11:19 am, January 14, 2016 Hey peeps. I need some help from you experts out there. I suppose I should start of by saying I am technologically illiterate. Like, absolutely woeful with this sort of stuff. Anyway...My troubles are [..] View

Need help with graphics issue

11:19 pm, January 8, 2016 Hi, I am stumped. I have a graphics issue. About a week ago, my DDO game went from operating perfectly to jerky movements. I can't solve it, the game is unplayable. Any help is greatly appreciated at [..] View

Game freezeups solved by deleting ddo files under AppData

11:19 am, January 8, 2016 My guildie came back to the game after 1 year away and found the game close to unplayable. Before he left he uninstalled the game, but did not realise that when uninstalling it, there would still be f [..] View

Need help with launcher error

11:19 pm, November 30, 2015 I'm receiving this error at launcher start up < the program can't start because MSVCP100.dll is missing from your computer. try reinstalling the program to fix the issue. > I am run [..] View

I downloaded the game; but the launcher keeps crashing!

11:19 pm, November 29, 2015 This is frustrating! I downloaded DDO, and ended up uninstalling it and reinstalling it because the launcher keeps crashing. I get a prompt asking if Turbine can make changes to my PC, I click yes and [..] View

Game not launching(Windows 8)

12:19 am, August 26, 2015 Hey guys... just got a new laptop fairly recently and I'm having trouble running DDO. Whenever I launch it from the launcher(I'm able to select server) nothing happens at all, no error message or anyt [..] View

Installing Visual C++ 2005 SP1 Redistributable Package (x86)

12:19 pm, August 24, 2015 Why do I keep getting this every time I start the game? I know this has been asked before but the search function is apparently fubared too? I keep getting this "connection to 10.65.214.213:9312 [..] View

Zoning & animation crashes

12:19 am, August 1, 2015 I run a fairly up to date pc, yet since reinstalling the game about two weeks ago I am encountering crashes upon zoning, as often as once an hour. Of late I have been crashing when the action gets fre [..] View

Help cant log in

12:19 am, June 29, 2015 Hello, I just returned from vacation and I cant log into game. It freezes on a screen saying "Installing pre-reqs". There is no progress bar. Wont progress past this point. PC sat for [..] View

Lagging out

12:19 am, June 12, 2015 Below is my dxdiag info. Since the Ghallanda hack, I have been having periodic lag issues within every 3 hours of game play, though it's random. My character freezes; sometimes when I enter a new zon [..] View

Error 201, Windows 8.1

12:19 pm, June 2, 2015 After researching this error on the boards, I have spent nearly two days installing and uninstalling, trying every workaround suggested, all to no avail. Is DDO simply broken on Windows 8 and above? H [..] View

Launcher download stuck at Client_Sound.dat [solved]

12:19 pm, May 31, 2015 I have solved this by myself, but I'm posting this in case someone, like me, gets to bang their head repeatedly due to this issue through trying to install the game as there seems to be nowhere else t [..] View

'Installing Pre-reqs' and Forum connection issues.

12:19 am, May 25, 2015 As of about 24 hours ago I was booted out of DDO and was unable to reconnect to the game or even access the DDO (or even LOTRO) forums. When I tried to play the game the launcher got stuck on 'Instal [..] View

Update - Unknown Error: 0xffffffff80043012

12:19 am, May 7, 2015 ca 34% downloading the new files of the patch / update... I get this error. Deinstalling / Reinstalling does not change anything. Firewall / Antivirus on-off does not change anything. Starting the [..] View

Launcher closes after server selection on Win 7

11:19 am, March 25, 2015 Win 7 64 bit, newly downloaded client (not the play-as-you-download kind; the wait-and-wait-and-wait-then-play kind). This worked last Thursday; then I upgraded to 8GB and an SSD. I've tried reinsta [..] View

Stuck on loading screen...Please help!

11:19 pm, March 4, 2015 I need help. I run Windows 7 64 bit. I have a great cable connection and my PC is hard wired directly to my router which is a new Linksys. Here is my problem... I start the DDO launcher. Enter my [..] View

Stuck at Installing Pre-reqs

11:19 pm, February 25, 2015 After today's hotfix, I can't get back into DDO. 1st start it went through the routine of installing the patches. The launcher then auto restarted and immediately got stuck at Installing Pre-Reqs. E [..] View

'Dowloading "Microsoft C++ 2005 SP 1 Redistributable Package (x86)"...' Problem

11:19 pm, February 16, 2015 Hello, recently I upgraded my my pc from win7 32bit to win7 64bit. I then fresh install DDO. I can play the game fine and no problem with login and stuff. One thing that annoys me, its not quiet a pro [..] View

Failed to Queue for server 0x80004005 'Getting in line to connect'

11:19 pm, February 14, 2015 Bought a shiny new PC yesterday to replace my 3 yearold laptop. Lenovo running windows 8.1 i7 2.20 ghz 8gb ram tried installing the game via cloud.....took FOREVER...forget it, uninstalled and wen [..] View

Surface pro 2

11:19 pm, December 5, 2014 Returning player "trying" been away for about 3 yrs. When trying to install ddo on my Surface pro 2 i get to the updating files part and at about 55% through it gives me a unknown error oxff [..] View

No Internet Connection when installing

11:19 am, December 5, 2014 Hey, So I'm trying to install DDO on my PC but whenever I tried to, it would say that there's no internet connection, when there clearly is. Even with the play instantly one, it would say that the Ha [..] View

DirectX Issue

11:19 am, November 26, 2014 I have a new laptop and after installing DDO it will load to the Server choice, then I get a 104 Error saying DirectUpdate (or some other DirectX thing) isnt working. Having looked in to it one perso [..] View

Pylotro will not work with new SSD w/DDO

11:19 pm, November 7, 2014 So I had to get a new/my 1st SSD to replace my primary HD. I installed Windows 7 64 Ultimate Edition brand new/fresh & DDO High-Res. I do not want to use the official launcher, I haven't in al [..] View

loading screen crashes

11:19 pm, October 31, 2014 ok this is the third time i've left a message about this. now i'm at the point i can't even play anymore because of this. its extremely frustrating. I was loaded in cove on my pally/monk went to harbo [..] View

Launcher Update Process Freezing

12:19 am, September 30, 2014 First - whats not working. Whenever ddo updates it freezes at some point (not usually the same point) in the process. second - What I have done to get around the problem in the past. usually if I o [..] View

Installing Pre-reqs...................

12:19 pm, September 18, 2014 It's been a while since I had this issue, but the old stuck on "Installing pre-reqs" has turned up again for me. The launcher just sits there installing it's pre-reqs and.... nothing happens [..] View

Help neede with DC's

12:19 pm, August 13, 2014 Ok, this was my 10+ DC in the last few days usually happens at just before the end of the quest. When I return I am usually a soulstone. This time solo Proof is in the poison. Will uninstalling sol [..] View

Error Logging in! Connection closed or greyed out 'login' button - Solved(?)

12:19 am, July 29, 2014 Hello all, if any of you have encountered the issue in the subject "Failed to launch client: Error logging in! Connection closed" error or simply a grayed out "Login" button that n [..] View

Happy Cloud downloading DDO in the background

12:19 pm, July 21, 2014 When I click on the DDO shortcut, it opens the HappyCloud downloader, which says the game is 100% downloaded. It brings up the regular launcher just fine, but when I close the HappyCloud window, I ge [..] View

Is there a way to completely reset UI?

12:19 pm, July 11, 2014 I've been away a very very long time. I could've swore there was a way to reset the UI in game, but I can't seem to find it? When I logged in after installing the client, it apparently loaded up my [..] View

Game not running

8:21 am, July 1, 2014 Hi, I've just reinstalled the game and downloaded all the update but when I run the launcher, after having logged in and chosed on which server to play, the game abort and nothig happen. I've window [..] View

Server Connection Timed Out.

8:21 am, July 1, 2014 I have been getting this message ever since U22 every time I try to log on, I click the icon, it starts up, then gets to 33% and says Server Connection Timed out, then starts a countdown of 60 seconds [..] View

Game Crashes. Apparently missing some texture/display files

8:21 am, July 1, 2014 Since yesterday June 11st after I updated my client, it started to crash. It was working completely normal before that and I had not done any changes or updates to my PC. After crashing several times [..] View

Forums

Stuck at Installing Pre-reqs

Feb 26, 2015, 3:44 pm After today's hotfix, I can't get back into DDO. <br><br> 1st start it went through the routine of installing the patches. The launcher then auto restarted and immediately got stuck at Installing Pre[..] View

No Internet Connection when installing

Dec 6, 2014, 10:18 am Hey, So I'm trying to install DDO on my PC but whenever I tried to, it would say that there's no internet connection, when there clearly is. Even with the play instantly one, it would say that the Ha[..] View

Installing Pre-reqs...................

Nov 28, 2014, 8:01 pm It's been a while since I had this issue, but the old stuck on "Installing pre-reqs" has turned up again for me. The launcher just sits there installing it's pre-reqs and.... nothing happens. I seem [..] View

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