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Akami Error [Unable to download game]

12:19 pm, April 8, 2018 Heyo! If this isn't exactly in the right place move-me. I can't download the game in one go because of where I live and Akami is acting funny. It restarts the download each time. Can't play. Any help [..] View

World Closed

11:19 pm, February 15, 2018 Got talked into trying this game again. Downloaded it through steam. World Closed. Waited, checked here for anyone else. Maint was yesterday. okaaay. Uninstalled, downloaded installer from here, wai [..] View

Unable to connect from library

11:19 pm, February 5, 2018 So im on a windows 10 system and recently my library started blocking everything. Like everything not just games, i cant even download documents from specific websites and other websites i cant get on [..] View

Can't start the launcher, get internal error

11:19 pm, January 31, 2018 I havn't logged in to the game for a very long while, so I though it might be broken old file... Tried redownloading, didn't work. Tried adminestrator, didn't work. Tried the fix at https://help.sta [..] View

could not initialize direct3d and Direct X 9 grayed out.

11:19 pm, January 11, 2018 I just ran into this issue on a brand new build. I upgraded my system and installed windows 10 pro fresh. Did all the updates then installed DDO. It wouldn't let me make any changes to the graphics wi [..] View

DDO dependancies

11:19 pm, December 31, 2017 I have seen lots of issues about the game not working after reinstalling or patching. I have had the issue myself at times. And one thing I have had to do just about every time is reinstall the game [..] View

Random Freezes / lock ups

11:19 am, December 8, 2017 So whilst playing the game I get random freezes of anywhere between 2-8secs. This happens mainly on entering new areas, or whenever im below 30% health and there are enemies around :D Joke, its comp [..] View

Constant crashes since Ravenloft (not in new content)

11:19 pm, December 6, 2017 So finally downloaded all the update, and TR'd my fighter to warlock. Played for a couple of hours on the starting island, but crashed when entering a dungeon (Game froze, and became unresponsive, ev [..] View

Black Screen after Server selection

11:19 am, November 14, 2017 So I haven’t played DDO in close to two years, and felt like returning recently. I downloaded the game, logged in, chose my server and was excited to play. The problem is, after the game sta [..] View

DDO Puzzles App

11:19 am, November 13, 2017 I've finally released the first incarnation of my DDO Puzzles app on the Microsoft store. This means players with Windows 10 (desktop & phone) can download and install the app for free. The a [..] View

Quest Compendium Spreadsheet

11:19 am, November 9, 2017 A while back, someone had posted a spreadsheet that had all of the quests listed out that included some nice details for tracking progress. I took that sheet & built upon it, adding in some ad [..] View

Windows 10, Version 1709 feature update

11:19 am, November 8, 2017 So I have installed this update for a second time, with about 2 months between each attempt. As a result DDO will no longer properly launch within Steam a few hours after the update goes in. Last ti [..] View

Movember 2017 and Team DDO!

11:19 pm, November 1, 2017 Hello everyone, and welcome to Movember 2017! This is now the fifth year that I've raised money publicly for men's health through the Movember Foundation in the Dungeons & Dragons Online comm [..] View

tring to Download....

11:19 pm, October 29, 2017 i have been trying to download the game frome the DDO website for a hour now. it keeps saying update error occured. i have reset modem. restarted the client (10 times) re started my pc. everything kee [..] View

Bad Image

12:19 am, October 8, 2017 I been playing the game just fine on same computer for years.. then all of a sudden the game no longer works When i click on my icon I get this errorhttps://imgur.com/a/cxRRi I deleted the game and [..] View

DDO Store not loading In game.

12:19 am, October 6, 2017 Hey everyone, I need some help. I've just recently decided to come back to the game, and haven't been able to get the DDO store to open at all in game. When it opens all I get is a blank black page. I [..] View

Losing connection?

12:19 am, October 3, 2017 So, I just downloaded this game and I'm trying to create my character. But I can only ever get as far as picking out feats before the game automatically closes saying something about a lost connection [..] View

U36 Patch 2 caused shrinking UI elements

12:19 am, September 29, 2017 This Wednesday, minutes before the server was brought down for the patch, I logged on to check auctions and such. Everything was normal. Later in the day I downloaded the update and logged in. Initial [..] View

Can't go past the Launcher in Windows 10

12:19 am, September 22, 2017 Hello, as the title says I can't go past the Launcher screen. I've just acquired a new laptop, an HP Envy m6-aq105dx (hardware listed further down), downloaded and installed the game from the official [..] View

dndclient crash; Game not loading

12:19 am, August 19, 2017 Hello all, I'm looking for some assistance on a recent problem. The issue started at the last server downtime and I can't seem to be able to log into the game. I can run dndclient normally, log into [..] View

this is odd experience

12:19 am, July 16, 2017 so last night July 14, 2017 I played DDO and then went to bed....I get up this morning, did some house chores & breakfast and start my Computer....everything is oky-doky and I click my DDO Ico [..] View

Downloading "XX Loading Screen X" takes too long

12:19 pm, July 15, 2017 Since U36 the launcher takes very long in the part Downloading "XX Loading Screen X" (ten screens per language). Any idea about how to minimize that? For instance, only downloading the scree [..] View

Can't download ddo live.exe, keeps getting interrupted, any help?

12:19 am, July 15, 2017 Hi, the story Yesterday tried to patch u36 Got errors patching, at the 44% point Tried to restart patch several times, Seemed to continue, To a point where it asked to modify hard drive by turbin [..] View

Compendium Lite

12:19 am, June 16, 2017 I wrote a compendium to take the place of the spreadsheet I've been using ever since I started playing. That spreadsheet has evolved to be quite advanced over the years, but it was still lacking in so [..] View

Latency of 1800+ for last 2 days.

12:19 am, May 12, 2017 Hi, DDO is currently unplayable for me. Last two days I have been getting Latency (little yellow box) of 1800+ every 2 - 10 seconds. Checked with OOKLA, and BT broardband speed and that all seems f [..] View

Launcher Error while downloading new update

11:19 am, March 24, 2017 Like the title says. I havent played since before update 35 was released, and now find myself back in this loop of the launcher getting to between 65-95% finished on the final file before giving me a [..] View

AutoHotKey HotBar Manager

11:19 am, January 13, 2017 The following is a script that is written to work with AutoHotKey, software which allows you to target inputs from the user from the keyboard, mouse, or otherwise and cause other things to happen as a [..] View

PSA: Where is the Game Client Executable? SOLUTION

11:19 am, December 22, 2016 Since many people having the same problem here is the solution: Go here: https://www.microsoft.com/en-us/down...ng=en&id=26347 and install this version of the Microsoft Visual C++ 2005 Redistr [..] View

Pipe Error 109

11:19 am, December 22, 2016 So for the past few days, I've tried to start up DDO. It comes up with the launcher correctly and everything, but when I hit "connect" on the launcher, it closes the launcher (as usual) but [..] View

Launcher will not launch

11:19 pm, December 13, 2016 Posting this for a friend of mine. Last night we got talking and the idea of teaming up in DDO came up and we figured why not! Its a fun game, better with friends. So I downloaded it, got it up and ru [..] View

downloading "en loading screen 1"

11:19 pm, November 28, 2016 my launcher is stuck on this msg, "downloading en loading screen 1" idk what happens, i change nothing in my computer. I was on, then i had to drop, 1 hour and a half after that, more or le [..] View

new install won't update

11:19 pm, November 27, 2016 I am trying to do a new install from the download. When i do this it will update to 88% and then stop. I let it stay there for hours, and it will not progress. I even stopped it and had it try again, [..] View

Multiple Clients Running Issue

11:19 pm, November 13, 2016 Here is my problem in a nutshell. I can launch DDO without a problem and it runs just fine with little to no lag (lucky me) and I can switch toons and still not have many problems. For years I was abl [..] View

Team DDO and Movember 2016!

11:19 pm, November 1, 2016 Hello everyone, and welcome to Movember 2016! This is now the fourth year that I've raised money publicly for men's health through the Movember Foundation in the Dungeons & Dragons Online com [..] View

Connection Issue

12:19 am, October 23, 2016 I recently redownloaded the game after a 2 year hiatus, give or take, and ran into some issues a couple of days ago. I had been logging in and playing no problem, but now regardless of the server pick [..] View

Download question

12:19 pm, October 12, 2016 I was thinking of downloading Lamania (after 10 years of playing). When I looked at downloading, it said save the client in a different place from my primary client. Question is that I tried downloa [..] View

Content packs

12:19 pm, September 16, 2016 Just came back to ddo started up a sub and have now hit a wall. I'm in Eveningstar doing quests and getting my head around the new content, picked up all the quests and have done several of the story [..] View

Loading Screen for multiple languages

12:19 am, August 26, 2016 Hi mates :cool: I need just one language - EN in game, so... :p How to prevent the Dungeons & Dragons download the German and French LoadingScreen every time before starting the game? be [..] View

Missing DAT Files for Lammania: Game Error 201

12:19 pm, August 13, 2016 I did a fresh install of Lammania (for Update 32, new Cannith Crafting). When I run it, I get: Code: Game Error [201] Can't open the data files. Check that they exist and that you have permissio [..] View

Loads everything perfectly until after character selection

12:19 pm, July 23, 2016 Does anybody know why I can't get Dungeons and Dragons Online to work on Dell Inspiron 3451 on windows 10? It has intel graphics. I downloaded it perfectly fine, it selects each world perfectly and y [..] View

I'm New. Friends question.

12:19 pm, June 17, 2016 Hi a coworker told me about this game and after downloading it tonight, I'm trying to find him. The information he gave me is Charles.dunnigan1 but when I type in to add friend it won't show up. am I [..] View

Random Freezing, Can't Close Through Task Manager

12:19 pm, May 27, 2016 I've attempted to download and redownload DDO several times, and this issue persists. The client keeps completely freezing up, and I have no idea why. My rig should easily be able to handle this gam [..] View

Cyclical Latency Issues

12:19 am, May 16, 2016 I’ve noticed some new, strange behavior in DDO over the past few days. Basically, I’ll experience (normal for me) latency of 50-80ms and then without explanation, DDO latency will [..] View

Launcher closes but game doesnt start

12:19 am, May 14, 2016 Please excuse me, im a little bit frustrated right now and it is getting late for me, i will try to give as much informations as i can till i have to go to sleep because of late hours here in EU (need [..] View

Game error 201 - Reinstalling DDO

12:19 pm, April 20, 2016 I have a PC desktop that is about 3 years old running Windows 8. When I first got the system, I loaded DDO on it and it worked great. Then I used the uninstall feature to remove the game (spousal ag [..] View

Issues launching through Steam, and the Launcher 02/04/2016

12:19 am, April 3, 2016 I downloaded the launcher on the website first, I launched it through the shortcut on the desktop, and nothing happened except a loading icon next to my mouse. I figured there was an issue with the sh [..] View

New Install - download locked up @ 86%, 100% of Sound file

12:19 am, March 29, 2016 New computer (yay), new install, Windows 10, went smooth for most of it, then... stopped. Upper (file) progress bar seems inactive, no white strip sliding across, reads... "Downloading client_sou [..] View

New Install: PatchClientDLL: CheckDatFiles Failed

11:19 am, March 18, 2016 I'm trying to run DDO onto a new laptop. After installation, when I get to the "Check Product" screen, I get this error: Code: PatchClientDLL: CheckDatFiles Failed [Unable to decrypt a [..] View

Old player, old account

11:19 pm, March 11, 2016 I'm an old player, from release and was thinking about getting back into DDO abit. I noticed I still have my account and what'not. But I was curious what are my chances of my account characters still [..] View

Internal error message

11:19 pm, March 8, 2016 I keep getting internal error when I am trying to download DDO from Steam or the website. I have a AMD10 PC, don't know why this is happening, I played it just the other Day but had to re-install but [..] View

Screen goes all black after entering login credentials

11:19 am, March 4, 2016 So after update 30, I can no longer get in the game. The launcher shows up as normal, but after I enter my login credentials and select my server the screen goes to full screen and remains all black a [..] View

Client_sound.dat !

11:19 am, March 1, 2016 Why does the launcher freeze at points when downloading this file ? Tried to delete the dat file in the ddo filder to force it to download. Tried to manually download the dat file and place into the d [..] View

so lost, think i should start over.

11:19 pm, February 27, 2016 Last I played this game we were crafting green steel items, level cap was 16. So i decided to re download the game see whats up.... I have completely forgotten how to play. This game was part of my re [..] View

New install on Windows 10, An update error occurred, the request could not be sent

11:19 am, February 7, 2016 New computer with Win 10, downloaded and ran the installer, after the full many-gigs downloaded, it started installing, and after about 15 minutes it is stuck retrying now with the above error message [..] View

Very slow character log on - Windows 10

11:19 pm, January 26, 2016 I have a very annoying issue. The first character I log on with after launching the game takes a very long time to load. Splash screen takes a fair bit of time before the progress bar moves and then t [..] View

Favor, Quest and pack tracker

11:19 pm, January 22, 2016 I wrote this windows program to help me sort and track pack ownership, quest completions and favor. Several of my questing friends have been using it for some time and find it useful. https://drive.go [..] View

TurbineLauncher not running

11:19 am, January 17, 2016 Hi! Yesterday downloaded the D&D Online (mean TurbineLauncher) when i click (2x mouse, try run) - nothing happens, the process appears briefly and disappears fast - 0 errors message. Have: [..] View

DDO Damage Simulator

11:19 am, January 12, 2016 Information: This is a tool designed to calculate the damage done over time by almost any non-caster build. Once you enter in all the information for your build, the tool should be able to calculate [..] View

getting unknown error trying to update

11:19 am, January 5, 2016 I had to restore my computer to factory setting and am trying to reinstall the client. When trying to download from ddo.com it kept saying server had to restart and I had to keep resuming download. [..] View

Cannot download the game

11:19 pm, December 18, 2015 My launcher is not working so I have uninstalled the game and tried to re-download it from the official page. But the webpage just saying "the page cannot be displayed", meaning there is no [..] View

Lammania ....

11:19 pm, December 17, 2015 I was interested in accessing Lammania, but have an older computer so I am reliant on the Preloader. It's a 32 bit system (I know, I know, 64 is better but when I can afford it, I'll get one). So, my [..] View

I downloaded the game; but the launcher keeps crashing!

11:19 pm, November 29, 2015 This is frustrating! I downloaded DDO, and ended up uninstalling it and reinstalling it because the launcher keeps crashing. I get a prompt asking if Turbine can make changes to my PC, I click yes and [..] View

Windows 10 upgrade - MSCVP100.dll error

11:19 pm, November 12, 2015 Just an FYI, I upgraded to 10 and have been playing just fine, but about 3 days into 10 life, I started getting this MSCVP100.dll missing error message when starting DDO. I Googled how to fix and was [..] View

Well, this time I got the download to work. Here's what I did

11:19 pm, October 30, 2015 1) Completely uninstalled DDO and Akamai both. 2) I am running Windows 10 3) Did a fresh install {which installed Akamai again} but this time I did it as "Run as administrator" and it work [..] View

Getting disconnected when logging in

12:19 am, October 23, 2015 Hi guys, just asking for help on the long loading times and getting stuck and disconnected when logging in. i downloaded the preloader file from that forum post and it helped alot by reducing the loa [..] View

Chronic network issues

12:19 pm, October 9, 2015 For some reason, at about 9 or 10 at night central time on Argonesson, I start getting a very weird network problem. The game starts to get more and more delayed, until eventually everything stops mov [..] View

All Worlds 'Closed'

12:19 pm, October 8, 2015 Evening all, I have been following various steps in the support FAQs and even submitted a ticket, but figured I would also try a post here. I am a returning player, using my account from 5 months ago [..] View

Looking for help - out of ideas

12:19 am, October 3, 2015 Hey guys, I've been experiencing so much lag and I've already tried so many things to fix this issue that I'm already getting despaired about all this nonsense. Wish someone have any clue about someth [..] View

Game Error [201] Can't open data files...

12:19 pm, September 24, 2015 Check that they exist and that you have permission to write to them. The program will now exit. I just spent all day downloading, and this is the result I get- any ideas for someone who is not terrib [..] View

please tell me there is a faster way to get an activaion key

12:19 am, September 23, 2015 So I joined Turbine back on 2012 and play lord of the rings online, I did download DDO around the same time as well, but for some reason I could load lord of the rings but not DDO. don't know why jus [..] View

a download issue?

12:19 pm, September 16, 2015 I hope this thread still gets looked at... so I had DDO downloaded and I have been playing it for a few weeks... my username is shinoskay... well today I was silly while trying to start up the game [..] View

Can Not Find Page

12:19 am, September 15, 2015 I had to reinstall windows (running XP 64bit still) went to download DDO Live and Preview and everything seem to be going okay till updates and suddenly I get can not find page. I have done all the cl [..] View

DDO-Wrapper (custom installer)

12:19 am, September 8, 2015 Introduction Greetings and welcome to DDO-Wrapper! This project was born out of the fact that the original setup files provided by Turbine either do not work most of the time and/or are miles out of d [..] View

Maximizing your free-to-play experience

12:19 pm, August 30, 2015 DDO offers two embedded features that players can use to maximize their free-to-play (FTP) experience. By leveraging these two features it is possible to avoid spending real money on DDO. First, DDO [..] View

Error connecting to patch server

12:19 am, August 21, 2015 I can't download the latest patch so can't play :-/ It just says Connecting to Patch server, gets 33% then fails. 'An update error occurred: Server connection timed out. I read somewhere else to go [..] View

Visual C++ downloads with every launch

12:19 pm, August 12, 2015 Last week I tried the Windows 10 upgrade which was a complete failure in every respect (DDO launcher would not even run let alone connect, and don't even get started on how horrid Edge is) so I rebuil [..] View

upgraded to windows 10, DDO Launcher no longer works.

12:19 am, August 9, 2015 I am now unable to play the game ever since I upgraded to windows 10. I have downloaded each of the download options and neither work. I either get, waiting in line and then nothing or the launcher [..] View

Gear Planner Spreadsheet

12:19 am, August 3, 2015 Hello everyone! I've been working on this for the last few months, inputting all of the named items in ddo into a spreadsheet. I imagine, like myself, there are people out there who just enjoy making [..] View

Full Install Download?

12:19 pm, August 2, 2015 I've been away a long time. I am wanting to install DDO on 4 local computers... I can't find the high res download thing. Hoping to get the current version and download once to install on all 4. Is th [..] View

So.. Windows 10 and DirectX 12.. DDO compatible?

12:19 am, July 30, 2015 My son is downloading Windows 10 today.. I am a little hesitant ... My machine is still windows 7 and works just fine.. wasn't a fan of Windows 8.. but.. Windows 10 is here... the real question i [..] View

Update error at 33%, can't log into game

12:19 am, July 22, 2015 I've downloaded the game twice so far, one progressive and one regular. On both occasions I've gotten the same error. It says connecting to patch s.... Once this fails the launcher says that an update [..] View

Unsustainable packet loss, just at times.

12:19 pm, July 15, 2015 Hi, like the title says, I sometimes observe an extreme amount of lost packets, like 40%, paired with 3000-4000 ms lag. I play on a laptop: win 8.1 64bit, 8GB ram, i7 4210U, nvidia 840M. This noteboo [..] View

error 201 then unable to use pacth

12:19 am, July 9, 2015 English is not my native language: My computer got formatted and i lost my ddo files. I am trying to download the game again but after all done, when i try to log in in thelanis (or other server) the [..] View

New issues since U26

12:19 am, July 1, 2015 Ok guys, neither I nor my hubby are particularly comp savvy so lets all try our best here, and I personally don't mind if you break down the steps as if you were giving instructions to a child because [..] View

Download of the Live or Preview client will not complete

12:19 am, June 28, 2015 I have had to re-install my windows and went to re-install both the live game and preview game neither will complete the loading of game files even if i run them as admin not sure what needs to be d [..] View

Cannot get past logging in since downloading update

12:19 am, June 23, 2015 I can log in, and the program starts loading, I expect to be able to see my characters ... and the screen goes away. I cannot play the game since downloading the update. I have Windows 8.1 64-bit with [..] View

Returning Player after Stormreach level 12 Cap

12:19 pm, June 13, 2015 Hello all, I just recently downloaded DDO after not playing it for so long and now It seems like I have come to a new game. With these new level caps and new classes and me not remembering how to play [..] View

DDO cannot be installed any longer

12:19 pm, June 13, 2015 The DDO installer is now broken. It just hangs on something called Akami, with the message "Downloading game files from Akami..." This never happens. Nothing is downloaded. The program just [..] View

Launcher download stuck at Client_Sound.dat [solved]

12:19 pm, May 31, 2015 I have solved this by myself, but I'm posting this in case someone, like me, gets to bang their head repeatedly due to this issue through trying to install the game as there seems to be nowhere else t [..] View

201 Error on new Windows 10 installtion

12:19 pm, May 29, 2015 I just upgraded my Windows 8.1 computer to Windows 10 Preview and was wanting to install DDO on it. I had played it on this computer when it was Windows 8 but it was the Happy Cloud version. I saw whe [..] View

DX 11 is greyed out

12:19 pm, May 28, 2015 Hi, I can't get my Windows 8.2 surface pro 3 to run DDO in DX 11 - the option is greyed out. The computer runs everything else in DX 11. I've made sure I'm not running the game in compatibility mode [..] View

bug with hires

12:19 pm, May 20, 2015 sorry for posting this here but I couldn't find a thread to post bugs and everytime I submit a ticket they reply with wanting me to download something. anyhow, me and everybody I have talked to have h [..] View

Update - Unknown Error: 0xffffffff80043012

12:19 am, May 7, 2015 ca 34% downloading the new files of the patch / update... I get this error. Deinstalling / Reinstalling does not change anything. Firewall / Antivirus on-off does not change anything. Starting the [..] View

Losing connection when logging in

12:19 am, April 24, 2015 So, I can create and play new characters just fine, not an issue logging in (as soon as I log in on a new tool, the "connection status" thingy goes yellow, but disappears almost imediatly), [..] View

Can't download high-res DDO

12:19 pm, April 5, 2015 I'm trying to download DDO (along several Adventure packs that I bought) on a new computer, but it froze at around 40% (over a total of a bit more than 9Gb). I'm on Windows 7 64bit, my connection has [..] View

Back after several years.

12:19 am, April 4, 2015 I played extensively several years ago, but stopped when the baby came. I've always gotten the emails from DDO, so I decided to fire up the game again. Downloaded and installed, and my old user ID an [..] View

Windows 8.1 microsoft visual c++ 2005 sp1 redistributable package x64

12:19 am, March 31, 2015 This downloads and installs every time I launch DDO. I have downloaded microsoft visual c++ 2005 sp1 redistributable package x64 directly from Microsoft and installed it as administrator to no avail. [..] View

Game will not launch

11:19 pm, March 27, 2015 No matter what i do DDO will not launch after logging-in it just say's getting in line to connect then nothing live nor preview works and if i down load play instantly the download dose not open so no [..] View

Launcher closes after server selection on Win 7

11:19 am, March 25, 2015 Win 7 64 bit, newly downloaded client (not the play-as-you-download kind; the wait-and-wait-and-wait-then-play kind). This worked last Thursday; then I upgraded to 8GB and an SSD. I've tried reinsta [..] View

getting in line to connetc

11:19 am, March 24, 2015 have down loaded both live and preview clients and placed them both in separate places have uninstalled and re installed numerous times have flushed dns numerous times changed the time and all the ot [..] View

Forums

Downloading screen.... Why over and over again?

Dec 15, 2014, 9:36 pm Every time I start up DDO, I have to go through all those "language thingies" (EN, DE and FR) ... Why is that? It is really annoying and sometimes takes only seconds, but most of the time several minu[..] View

Game crash when entering game (client not fully downloaded)

Dec 14, 2014, 4:02 pm Good morning, i've experienced crashing since i re-installed the game after few years. I've download the progressive client, already downloaded more than 3 gb and tried to enter the game with a level [..] View

launcher download stuck at akamai

Dec 14, 2014, 3:26 pm as the title says, the ddo launcher gets stuck at the exact same spot while downloading nsextensionmanager from akamai. Nothing in the turbine knowledge base answers this problem so I'm trying here fo[..] View

Happy Cloud downloading DDO in the background

Nov 29, 2014, 12:45 am When I click on the DDO shortcut, it opens the HappyCloud downloader, which says the game is 100% downloaded. It brings up the regular launcher just fine, but when I close the HappyCloud window, I ge[..] View

Launcher stuck at Downloading files from Akamai

Nov 28, 2014, 8:50 pm So i downloaded the game about two weeks ago and it worked fine for about a week. Then i went to play one day and it was downloading updates, but it kept failing to update and giving an error saying "[..] View

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