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Need help. Unable to get to the game.

11:19 am, February 1, 2018 I am running windows 10. And yesterday I did a clean wipe on pc. After reinstalling DDO (twice) I haven't been able to get into the game. I can log in but once I select the server the DDO client close [..] View

DDO dependancies

11:19 pm, December 31, 2017 I have seen lots of issues about the game not working after reinstalling or patching. I have had the issue myself at times. And one thing I have had to do just about every time is reinstall the game [..] View

Windows 10 with directx 12 installed, can't change any vid settings or game crashes

11:19 pm, November 18, 2017 with an error about not finding directx 9. I'm running a Geoforce GTX 960m vid card on a Dell Inspiron with core i7. Any ideas? I've tried updating the video driver but it's current. Game will run, bu [..] View

DDO Store Locks up Computer

12:19 am, August 14, 2017 Not sure what the devs did in the last update, but since then every time I click on "yes" to open the DDO store in an external browser it locks up my computer and I am forced to reboot my co [..] View

DirectX3d failed to Initialize

12:19 am, July 22, 2017 I'm getting this message fairly often - not sure if it was due to a game update or a Windows 10 update. There are actually 3 pop up messages. That's the first one. The game truncates after clicking [..] View

Launcher error

12:19 am, June 17, 2017 The past few days, whenever I try to start DDO on my laptop I get a popup saying TurbineLauncher.exe - System Error The code execution cannot proceed because MSVCP100.dll was not found. Reinstalli [..] View

DDO installer doesn't allow selection of install folder

11:19 am, February 14, 2017 Greetings, Just rebuilt my machine, and in the process, I've switched from Win7 to WinX, which necessitated a reinstall of DDO. The game is physically located on a different drive than the boot drive, [..] View

Game won't start after Windows Update

11:19 pm, January 2, 2017 Hi, Yesterday my Windows 10 updated itself. After the update the game client no longer works. I can sign into the launcher and pick a server, but when I tell it to start the computer closes the launc [..] View

the launcher wont maxamize after update 32

12:19 am, September 22, 2016 I have had no issued until update 32 went live the launcher wont go full screen which makes it hard to log into different servers. I'm reinstalling the game right now and it did not fix this issue. an [..] View

Off-Problems not connected to DDO

12:19 pm, September 10, 2016 Hello everyone, i hope to find some help about solving my PC Problem not linked to DDO that keeps me busy and depressed for a few days. I´m running on WIN7 Ultimate 64, 6 Core Athlon2 1100T [..] View

DDO Launcher Windows 7 - Eroor the request could not be sent

12:19 pm, August 24, 2016 Hi everyone, I am using a small laptop which definitely has enough space and the capacity to run ddo but for some reason, the launcher will give me an error message (the title). I have tried reinstall [..] View

Display not working right since Windows 10 upgrade

12:19 am, May 20, 2016 I upgraded to Windows 10 a few months ago and now when I login I see double (shadowing) and the colors are all reddish and yellowish. It's no fun to play like this. The splash screen looks fine - it [..] View

Game error 201 - Reinstalling DDO

12:19 pm, April 20, 2016 I have a PC desktop that is about 3 years old running Windows 8. When I first got the system, I loaded DDO on it and it worked great. Then I used the uninstall feature to remove the game (spousal ag [..] View

New Install: PatchClientDLL: CheckDatFiles Failed

11:19 am, March 18, 2016 I'm trying to run DDO onto a new laptop. After installation, when I get to the "Check Product" screen, I get this error: Code: PatchClientDLL: CheckDatFiles Failed [Unable to decrypt a [..] View

Need help with launcher error

11:19 pm, November 30, 2015 I'm receiving this error at launcher start up < the program can't start because MSVCP100.dll is missing from your computer. try reinstalling the program to fix the issue. > I am run [..] View

I downloaded the game; but the launcher keeps crashing!

11:19 pm, November 29, 2015 This is frustrating! I downloaded DDO, and ended up uninstalling it and reinstalling it because the launcher keeps crashing. I get a prompt asking if Turbine can make changes to my PC, I click yes and [..] View

Game not launching(Windows 8)

12:19 am, August 26, 2015 Hey guys... just got a new laptop fairly recently and I'm having trouble running DDO. Whenever I launch it from the launcher(I'm able to select server) nothing happens at all, no error message or anyt [..] View

Zoning & animation crashes

12:19 am, August 1, 2015 I run a fairly up to date pc, yet since reinstalling the game about two weeks ago I am encountering crashes upon zoning, as often as once an hour. Of late I have been crashing when the action gets fre [..] View

Lagging out

12:19 am, June 12, 2015 Below is my dxdiag info. Since the Ghallanda hack, I have been having periodic lag issues within every 3 hours of game play, though it's random. My character freezes; sometimes when I enter a new zon [..] View

Update - Unknown Error: 0xffffffff80043012

12:19 am, May 7, 2015 ca 34% downloading the new files of the patch / update... I get this error. Deinstalling / Reinstalling does not change anything. Firewall / Antivirus on-off does not change anything. Starting the [..] View

Launcher closes after server selection on Win 7

11:19 am, March 25, 2015 Win 7 64 bit, newly downloaded client (not the play-as-you-download kind; the wait-and-wait-and-wait-then-play kind). This worked last Thursday; then I upgraded to 8GB and an SSD. I've tried reinsta [..] View

Stuck on loading screen...Please help!

11:19 pm, March 4, 2015 I need help. I run Windows 7 64 bit. I have a great cable connection and my PC is hard wired directly to my router which is a new Linksys. Here is my problem... I start the DDO launcher. Enter my [..] View

Pylotro will not work with new SSD w/DDO

11:19 pm, November 7, 2014 So I had to get a new/my 1st SSD to replace my primary HD. I installed Windows 7 64 Ultimate Edition brand new/fresh & DDO High-Res. I do not want to use the official launcher, I haven't in al [..] View

loading screen crashes

11:19 pm, October 31, 2014 ok this is the third time i've left a message about this. now i'm at the point i can't even play anymore because of this. its extremely frustrating. I was loaded in cove on my pally/monk went to harbo [..] View

Game Crashes. Apparently missing some texture/display files

8:21 am, July 1, 2014 Since yesterday June 11st after I updated my client, it started to crash. It was working completely normal before that and I had not done any changes or updates to my PC. After crashing several times [..] View

Server Connection Timed Out.

8:21 am, July 1, 2014 I have been getting this message ever since U22 every time I try to log on, I click the icon, it starts up, then gets to 33% and says Server Connection Timed out, then starts a countdown of 60 seconds [..] View

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