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11:19 pm, February 2, 2016
295

Crashing DDO client after login and server/world selection

0
Hi everyone,

Maybe has a solution for this, but each time I login, choose a server/world, and actually the world should start to load, my system (Windows 7 now Win 10) just freezes and nothing can be done.
I need to give a hard reset (ie. hold the power button until my system powers off).
I have a i7 with 8 Gb memory (which I already replaced for new), an Geforce GTX 970 (which was replacing a AMD based graphics card).
And I upgraded every driver my system can have.
Last attempt that I could try is to upgrade to Windows 10, but the problem persists.
This crashing problem started around 08/2015, when they did an upgrade for the graphics high resolution.

Maybe a small list of things I changed:
- Re-installing DDO with Steam and the direct client.
- Re-installing all C++ libraries which are needed.
- Opening the firewall as needed.
- I resetted the game preferences also in the start client.
- I tried the game on another i7 with 6 GB and also a Geforce graphics card, but there everything works well.

Games like Diablo 3 do work perfectly.

I launched already 2 tickets with DDO, but no reaction yet.

For the moment, I simply de-installed the game, but I would like to play again, but I am at the end of possibilities.
Did anyone have this problem and got it fixed, could you please elaborate on it.
Screenshots, I can't give since windows freezes simply up. And I don't get a blue screen, so a memory dump isn't made.
What I noticed, the client remembers that I would have connected, but the loading simply doesn't start and windows freezes completly (I notice this since the numlock trick doesn't work, if it would be only graphical).

With kind regards.

References



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