Home Privacy

New Store Launches Today

In addition to today's game patch, today’s down time will allow us to open the new DDO Store. You can find out more about the store design and features by clicking here. To celebrate the new Store we'll also be offering a coupon for some free gifts, click here to learn more!

Here are some extra details about how your transactions will be handled in the new Store:Xsolla, our new partner, will host the storefront and will be sending receipts for all transactionsTurbine will continue to process credit card payments just like in the old storeEmergent, our other new partner, handles processing for all alternative payment methods such as Sofort Banking and PaysafecardsAs always your personal information is kept confidential and meets all PCI reporting standards across all 3 companies

As a reminder:
The "bookmarks" feature has become the "favorites" feature. You can add any item to your favorites by clicking the Star next to the item description. You can access your favorites list by clicking the star icon in the upper right corner of the Store. Unfortunately the old "bookmarks" were not able to be carried over from the previous eStore.Also note that some purchase history from the old Store may not yet appear in your "History" page. We were able to keep that history and will be importing it into the new Store soon for you.The "filter for character" option is not yet available in the new Store. However, any item that your character is not qualified for due to race/class/level restrictions will be visible, but with a small "Attention" alert above the item price to indicate that the item might not be appropriate for that particular character, though you are still able to buy the item. This also means that any items currently unavailable due to active VIP status are not visible at all (in the previous Store you could not purchase them, but could still view the item).

KNOWN ISSUES:

We're investigating an issue where the Store is sometimes not placing the item in inventory after applying coupons/making a purchase. Logging out and back in will cause the item to show up in inventory.Temporarily, the Menace of the Underdark and Shadowfell Conspiracy bundles are unavailable in the DDO Store. It is still possible to purchase the Expansions in the DDO Market.While running DDO through Steam, you can’t currently update your credit card information through the new store. Instead, please update your credit card in Steam directly, designate it, and then make purchases.The "Heroic Learning Tome Upgrade" may not display in the Store for some characters.

Thanks for playing DDO, and we'll post the coupon for the free hearts later today!

Other Posts in Announcements & Contests

The DDO Chronicle: Issue 280

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, April 26th. Good luck!..

The DDO Chronicle: Issue 279

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, April 19th. Good luck!..

The DDO Chronicle: Issue 278

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, April 12th. Good luck!..

The DDO Chronicle: Issue 277

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, April 5th. Good luck!..

The DDO Chronicle: Issue 276

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, March 29th. Good luck!..

The DDO Chronicle: Issue 275

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, March 22nd. Good luck!..

The DDO Chronicle: Issue 274

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, March 15th. Good luck!..

The DDO Chronicle: Issue 273

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, March 8th. Good luck!..

The DDO Chronicle: Issue 272

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, March 1st. Good luck!..

The DDO Chronicle: Issue 271

Thank you for reading the DDO Chronicle. Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points! We'll select a random winner after Noon Eastern on Thursday, February 22nd. Good luck!..

The DDO Chronicle: Issue 270

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, February 15th. Good luck!..

The DDO Chronicle: Issue 269

Thank you for reading the DDO Chronicle. Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points! We'll select a random winner after Noon Eastern on Thursday, February 8th. Good luck!..

The DDO Chronicle: Issue 268

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, February 1st. Good luck!..

The DDO Chronicle: Issue 267

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, January 25th. Good luck!..

The DDO Chronicle: Issue 266

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, January 18th. Good luck!..

The DDO Chronicle: Issue 265

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points! We'll select a random winner after Noon Eastern on Thursday, January 11th. Good luck...

The DDO Chronicle: Issue 264

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a winner after Noon Eastern on Thursday, January 4th. Good luck! NOTE: This is the final DDO Chronicle ..

The DDO Chronicle: Issue 263

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, December 21st. Good luck!..

The DDO Chronicle: Issue 262

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, December 14th. Good luck!..

DDO Bonus Days: Veteran Status 3 and Festivult Coins!

Veteran Status 3 is now available! Players can now create characters at level 10 through December 17th! The level 10 character also included gear and a cleric hireling contract. Also, Festivult Coins are now appearing in chests throughout Eberron! T..

Ravenloft Release Timing

We're putting the final touches on Update 37: Mists of Ravenloft, and are getting ready for next week's release! Stay tuned for a downtime notice next week for the final timing, but we're targeting Wednesday for the release date. We wanted to make su..

The DDO Chronicle: Issue 261

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, December 7th. Good luck!..

The DDO Chronicle: Issue 260

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points! We'll select a random winner after Noon Eastern on Thursday, November 30th. Good luck! NOTE: I will pick last week's..

The DDO Chronicle: Issue 259

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Monday, November 27th. Good luck! NOTE: We'll have a shorter DDO ..

The DDO Chronicle: Issue 258

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points! We'll select a random winner after Noon Eastern on Thursday, November 16th. Good luck!..

The DDO Chronicle: Issue 257

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, November 9th. Good luck!..

Movember 2017 and Team DDO!

Hello everyone, and welcome to Movember 2017! This is now the fifth year that I've raised money publicly for men's health through the Movember Foundation in the Dungeons & Dragons Online community. Similar to previous years, I will be offering s..

The DDO Chronicle: Issue 256

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, November 2nd. Good luck!..

The DDO Chronicle: Issue 255

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, October 26th. Good luck!..

The DDO Chronicle: Issue 254

Thank you for reading the DDO Chronicle! Don't forget to reply below to the Chronicle Comment for your chance to win 500 DDO Points. We'll select a random winner after Noon Eastern on Thursday, October 19th. Good luck!..

Dungeons & Dragons Online
Dungeons & Dragons Online is a massively multiplayer online role-playing game developed by Turbine, Inc.