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Stuck on loading screen...Please help!

Replies: 0

Mar 5, 2015, 2:11 am 9 years

Unknown

I need help. I run Windows 7 64 bit. I have a great cable connection and my PC is hard wired directly to my router which is a new Linksys. Here is my problem...
I start the DDO launcher. Enter my password. Choose a world, usually Thelanis (but I've tried other worlds and get the same issue). After selecting a world I get a loading screen and this is where I get stuck. The screen reads:

Loading New Game Data
2600.0044.8500.4138.Release Portal:compiled Thur Feb 26 19:31:49 2015 RELEASE

There is a status bar that never moves and below it reads:
Connecting to Authentication Server...

I have been stuck here for about a week now. Tried uninstalling DDO and reinstalling it, no luck. Anyone have a similar issue or know how to resolve this? I currently have a ticket in with DDO tech support but have only received an automated reply as of now.

Thanks in advance for any help.

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Thread Details

Nothing happens after selecting the server

Reply By: Unknown, Mar 1, 2015, 7:36 pm

DDO crashes after world selection

Reply By: Unknown, Feb 8, 2015, 3:56 am

How can a small update cmpletely screw the game?

Reply By: Unknown, Feb 4, 2015, 11:34 pm

32 bit OS crash workaround

Reply By: Unknown, Jan 15, 2015, 11:35 pm

Nothing happens after selecting the server

Reply By: Unknown, Jan 12, 2015, 5:11 am

SSSl protocol error when i try to use help/submit a ticket.

Reply By: Unknown, Jan 8, 2015, 10:21 pm

Nothing happens after selecting the server

Reply By: Unknown, Dec 31, 2014, 12:12 am

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Latest Comments

Guest 6:09 am, December 22, 2017 0

Same here

Guest 9:48 pm, December 14, 2017 0

I'm having the same issue. I JUST got a new laptop in with Win10 and DirectX12. Not sure what the frek is going on.

Guest 11:59 am, November 30, 2017 0

I'm also waiting for a response. I'd love to get the quiver, but the black abbot raid is lvl 18. no chance a lvl 20 toon can solo that

Guest 10:54 pm, October 26, 2017 0

Yup sux. Won't be playing this one again.

Guest 5:15 pm, September 16, 2017 0

Pull down the little down arrow button, choose Options, in the Options dialog window choose the Repair tab, click the "Reset the game display settings" checkbox. Click OK. Then try starting again.

Guest 4:22 pm, May 19, 2017 0

Same here. I'm on Virgin Broadband. Definitely worse since U35 and patches. Think it's a server issue.

Guest 1:53 am, May 1, 2017 0

Its because its running at a high resolution. By going to a higher res of 3840x2160. everthign seems smaller, only because you compressed the more by upping the res. DDO does not tailor well to high res. they dont scale at all.

Guest 2:36 pm, April 12, 2017 0

Hi, I also have this problem. Have you been able to find something out about all this?

Guest 8:55 pm, March 20, 2017 0

There are two ways that this would potential work. 1. how often do hit perhaps more than 1 per second. 2. Some abilities will have the timer reset on each hit. Which means you can take it to 20 then if you don't hit anything it would drop 1 every 3 seconds.

Guest 8:52 pm, March 20, 2017 0

I would recommend that you start off at level 1. It will give you a chance to learn grow and gain items. Just remember that if you are going for a wiz/rogue combination that you start as a rogue. They start with a higher number of skill points which is useful.

Guest 8:49 pm, March 20, 2017 0

1.You get the same amount of favor for running a quest on Reaper as you would from elite. 2. You can run over level as much as you want. IE if you are lvl 30 you can still run a level 1 quest on elite and get full favor.

Guest 2:14 pm, March 10, 2017 0

Connection error after hitting play ! Tried romovimg file as it says to do I the support it went on through to the story line video then after disconnected. Checked box for no proxy. 2hat am I missing ?

Guest 3:36 pm, March 1, 2017 0

Yes me the same thing happend turned it off and it wouldnt load i was playing last night to and i havent found a fix yet

Guest 8:06 am, February 7, 2017 0

Do you fix it? I have the same problem

Guest 1:02 pm, January 19, 2017 0

Randomly stumbled across this while looking for something else. I'm a former constant player coming back from two years without being able to play. Just wanted to say hello and agree that DDO is a great outlet for anxiety, depression or just the odd rough day.

Guest 9:46 pm, December 9, 2016 0

Monks can use dex when using shurikens, other than that I don't know

Guest 11:55 am, November 27, 2016 0

The INT modifier is added to your damage, instead of STR modifier. (Unless STR is higher, but then why would you be taking this enhancement?)

Guest 4:45 pm, October 15, 2016 0

I am locking up - certain places in DDO won;t load notably the Salty Wench tavern in Three Barrell Cove. Now can't log in at all. Unhappy barbarian here

Guest 2:01 am, September 6, 2016 0

See this post which concerns running Firestorm viewer in Second Life, but should apply here. http://answers.microsoft.com/en-us/windows/forum/windows_10-performance/severe-performance-issues-in-firestorm-viewer/3cb682b1-42f7-4ce0-932b-2535d58fb8d8?tm=1472938615539&auth=1 Basically it entails uninstalling KB 3176938 and then running Windows Update Show/Hide to stop future installs. Problem solved

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